Please keep in mind these points before submitting yours queries on forum, this will help you save your precious time.

1. Keep all posts on-topic.
2. Share your website's link whenever you post a query.
3. Include as much information as you can when seeking help. This may include sharing site link, screenshot or a small video of the problem. Nobody will be able to help you if you don't give sufficient detail.
4. DO NOT post any commercial advertising details such as pricing, sales, product etc..
5. Try to summarize the problem briefly in the subject, and elaborate in the message itself.
6. Make sure you have read the parent article/post completely before posting a reply.
7. Your ticket will be closed if you do not responded within 10 days.
8. Post your comment/question to the most appropriate place. Any posts deemed to be in the wrong category will be moved. DO NOT cross-post the same question to multiple categories.
9. Only one account per person is permitted.
10. DO NOT send support requests via PM/Email, unless explicitly invited to do so. Using PM/Email to actively seek work is not allowed. Post in accord with the rules in the correct forum.
11. Please share the forum link along with your website's credentials. If you can’t share the details, we won’t be able to provide you the complete support you’ve asked for.
12. DO NOT propose/link to any site that contains warez/copyrighted software/materials that can be downloaded illegally.
13. Linking to extensions: If an extension (commercial or otherwise) is listed in the JED then the link from the forum must be to the JED listing only NOT the developer’s website.
14. Keep all commentary civil, and be courteous at all times. Constructive criticism is welcome, but insults directed towards other users or the site admins will not be tolerated. Coarse/insulting language will not be tolerated.

Failure to abide by these rules may result in an editing, negative moderation or deletion of your post. We reserve the right to ban abusers from the site. We reserve the right to change these rules at any time.