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TOPIC: Mobile menu not responding after login

Mobile menu not responding after login 5 months 3 days ago #15396

  • MarcB
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Hi guys,

After I login to my site (Astroid) on mobile Samsung Galaxy A5), the Mobile menu is not responding anymore.
Changing my PC Chrome to a size where the mobile menu will be displayed, it is working and on my Samsung Galaxy Tab S it's working as well. Just not on my phone :(

Please let me know if you need some credentials to check.
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Mobile menu not responding after login 5 months 3 days ago #15411

  • ozwest
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I also notice that the mobile menu is not working on phones when I tap on it.
When I first pulled up the website, it was working but then after 1 or 2 taps on the Mobile Menu Bars they did not open the menu anymore
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Mobile menu not responding after login 5 months 2 days ago #15437

  • nishtha
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Hi,

Could you please share your website's link so we can look into the issue clearly.

Thanks,
Nishtha
MarcB wrote:
Hi guys,

After I login to my site (Astroid) on mobile Samsung Galaxy A5), the Mobile menu is not responding anymore.
Changing my PC Chrome to a size where the mobile menu will be displayed, it is working and on my Samsung Galaxy Tab S it's working as well. Just not on my phone :(

Please let me know if you need some credentials to check.
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
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Mobile menu not responding after login 5 months 2 days ago #15441

  • MarcB
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Last Edit: 5 months 1 day ago by chandandeep. Reason: Removed Site login details for security reason.
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Mobile menu not responding after login 5 months 2 days ago #15468

  • Mukeshraj
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Hello,

Can you please share the screenshot. I am checking an iPhone device, browserstack proper working.

Thanks,
Mukesh
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.
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Mobile menu not responding after login 5 months 2 days ago #15469

  • MarcB
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Well, that's kind off impossible I guess. Can't show the menu not appearing after log in.
However, after login and pressing the burger icon, it turns grayish but shows no menu.
Hope you can do something with this.
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Mobile menu not responding after login 5 months 1 day ago #15487

  • chandandeep
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Hello,

I have tested mobile menu after login, every thing is working fine. See the screenshot.

Thanks,
Chandan
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Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

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Mobile menu not responding after login 5 months 1 day ago #15489

  • MarcB
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How strange.
On my Samsung A5 the menu is a problem. Tried a Samsung A8 and it worked fine :unsure:

I'll see what an other Android browser does on the A5. Maybe it's something with Chrome on that mobile.
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Mobile menu not responding after login 5 months 14 hours ago #15535

  • chandandeep
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Hello,

I have tested on Samsung A5 and it's working fine.
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
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Mobile menu not responding after login 5 months 3 hours ago #15546

  • MarcB
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OK, thanks for that.
Now I need to find a way to kick the A5 up the ... and get it working :/

{edit} Site works fine on the Samsung Internet Browser, so maybe it's a Chrome thingy {/edit}
Last Edit: 5 months 3 hours ago by MarcB.
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