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TOPIC: (SOLVED)Cannot send Email through JD Simple Contact Form

Cannot send Email through JD Simple Contact Form 4 months 2 weeks ago #16425

  • jshalikar
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Hello -
Having an issue with JD Simple Contact Form. Seems that I cannot send emails via the form.
I am receiving the following errors:
(1) Notice
The following from address failed: This email address is being protected from spambots. You need JavaScript enabled to view it. : MAIL FROM command failed,,,SMTP server error: MAIL FROM command failedSMTP server error: MAIL FROM command failed
(2)Error
An error occurred while sending email.

I spoke with my hosting provider who has confirmed that the configurations for PHP, Sendmail, and SFTP are correct.
Upon testing, I am receiving: The email was sent to ******@gmail.com using PHP Mail. You should check that you've received the test email.

Please advise.
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Cannot send Email through JD Simple Contact Form 4 months 2 weeks ago #16426

  • admin
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Your SMTP (in this case gmail), doesn't let you set a from email address to be anything different than your gmail.
Change the from email to your gmail address and the form will work.

Thanks,
Chetan
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.
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Cannot send Email through JD Simple Contact Form 4 months 2 weeks ago #16428

  • jshalikar
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Thanks for the quick reply!
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Cannot send Email through JD Simple Contact Form 4 months 2 weeks ago #16448

  • nishtha
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Hi,

Great it seems your issue has been resolved.
Topic closed then!

Thanks,
Nishtha
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
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