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TOPIC: Astroid frozen, does not save changes

Astroid frozen, does not save changes 1 year 5 months ago #19331

  • Intercom
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Hi, I use Joomla! 3.9.14 the jd_stylo 1.2 template with Astroid Framework 2.1.0, but any action that I'm command, saving Astroid is blocked and does not make changes. It can only be done to close Astroid.
I've tried with Joomla! and Astroid of different versions and the same thing always happens ... :(
The php version of the server is 7.2.24
I hope someone can help me.
Thank you :whistle:
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Astroid frozen, does not save changes 1 year 5 months ago #19333

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Hi,

What do you mean by blocked? It must either by provide an error or save the changes.

Can you see if you have anything in the console?

Thanks,
Chetan
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Astroid frozen, does not save changes 1 year 5 months ago #19337

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Hello Chetan, thanks for answering.

It does not get to do either (neither it sends error nor it saves changes).

Only on the save button it appears as if it is acting, but it does not "ever end"... by forcing an exit minutes later it is verified that it has not taken any action.
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Astroid frozen, does not save changes 1 year 5 months ago #19371

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Hello,

Can you share the login info for your site via email to This email address is being protected from spambots. You need JavaScript enabled to view it. and I'll try taking a look. Perhaps there is an error or something in the console or the ajax post.

Thanks,
Chetan
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Astroid frozen, does not save changes 1 year 5 months ago #19557

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Hi CHetan, I have finally deleted the directory and reinstalled everything from scratch, without making any changes or updates, but the same thing continues to happen... :(

Any suggestions?
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Astroid frozen, does not save changes 1 year 5 months ago #19562

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Hi, like I showed in the screenshot in the email, your web server is returning a 500 error and it's something not at the web site but at your web host level. It's probably something to do with your server and I'd recommend asking your web host about the same.
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Astroid frozen, does not save changes 1 week 6 days ago #30012

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Did you get this fixed? Seems like it's ongoing and my host says it's not them.
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Astroid frozen, does not save changes 6 days 20 hours ago #30070

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Hello,

Open the Console tab in devtools then save the setting. Send the screenshot if there is an error.

Thanks,
Chandan
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Astroid frozen, does not save changes 5 months 5 days ago #27165

I think I know what problem do you have.
There is 3 templates for jd_paris.
For Home page you need to change settings in template "Without Component Spacing". Not in default template
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Astroid frozen, does not save changes 5 months 1 day ago #27263

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Well, it's an old topic, if you are having the same issue or need help. Please start a new topic.
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