TOPIC: Astroid frozen, does not save changes

Hi, I use Joomla! 3.9.14 the jd_stylo 1.2 template with Astroid Framework 2.1.0, but any action that I'm command, saving Astroid is blocked and does not make changes. It can only be done to close Astroid.
I've tried with Joomla! and Astroid of different versions and the same thing always happens ...
The php version of the server is 7.2.24
I hope someone can help me.
Thank you

Hi,

What do you mean by blocked? It must either by provide an error or save the changes.

Can you see if you have anything in the console?

Thanks,
Chetan

Hello Chetan, thanks for answering.

It does not get to do either (neither it sends error nor it saves changes).

Only on the save button it appears as if it is acting, but it does not "ever end"... by forcing an exit minutes later it is verified that it has not taken any action.

Hello,

Can you share the login info for your site via email to This email address is being protected from spambots. You need JavaScript enabled to view it. and I'll try taking a look. Perhaps there is an error or something in the console or the ajax post.

Thanks,
Chetan

Hi CHetan, I have finally deleted the directory and reinstalled everything from scratch, without making any changes or updates, but the same thing continues to happen...

Any suggestions?

Hi, like I showed in the screenshot in the email, your web server is returning a 500 error and it's something not at the web site but at your web host level. It's probably something to do with your server and I'd recommend asking your web host about the same.