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TOPIC: (SOLVED) Smart Slider 3 dispear

Smart Slider 3 dispear 1 week 5 days ago #24441

  • giw
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After Update of Astroid and the Template JD Gurukul the Slider is gone!!

i ask you (your team) yesterday but no answer til now.

i ask the slider team and there answer after 10 min --> WoW

Can you please help to solve this situation

Thanks a lot

Georg


Laszlo replied

Sep 14, 19:52




Hi Georg!

Thanks for contacting us!

I checked the linked page:
•https://test.giw.ch/
and your problem will be caused by a JavaScript error:
Uncaught TypeError: $(...).find(...).tooltip is not a function
which points to this file:
test.giw.ch/cache/astroid/js/bb66769eb23...2bb9ec7d590da1c287a7
and this codepart:
jQuery(function($) {
initTooltips();
$("body").on("subform-row-add", initTooltips);
function initTooltips(event, container) {
container = container || document;
$(container).find(".hasTooltip").tooltip({
"html": !0,
"container": "body"
})
}
});

what you can check in the Console as you see here: smartslider.helpscoutdocs.com/article/19...your-browser#jserror

The problem with JavaScript errors is that, they can prevent every other code after them to run.


As I see this file is a cached and combined JavaScript file, that is called in at the very end of the page. So the error will be probably caused by your minification extension:
•Astroid
that may mess up the order of the JavaScript codes, making it run some functions when the function is not defined, yet.

So what I would suggest is to disable this "Astroid" extension and then check if that fixes the JavaScript error. If it does, then the slider will most likely show up, too.
If it fixes the problem indeed, then you should try disabling this combine and miniification feature of Astroid or you should fix that script with the problem.



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Smart Slider 3 dispear 1 week 5 days ago #24449

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Hi Georg,

Are you able to turn off Javascript Minification and that should fix this issue.
see more here: docs.joomdev.com/article/astroid-minify-...te-what-should-i-do/

Thanks,
Chetan
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Smart Slider 3 dispear 1 week 5 days ago #24463

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Dear Chetan

Thanks for answer.
Yesterday - I did "turn off" but dont work --> Same result.

I cleared the cache in the Template and joomla --> No Slider.

What i have done to get the problem:
1. I update Astroid --> Mobile Menu is just grey not usable anymore --> But slider works fine
2. i buy update and support for Template "JD Gurukul"
3. i update JD Gurukul ---> Slider disapear
4 i tried to change minifi but dont help
5 .i turn off minifi --> Slider still not visible

If you have time we can remote access with "Anydesk" and you can do it.

Thanks a lot

Georg
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Smart Slider 3 dispear 1 week 5 days ago #24479

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Hello,

Remove vendor, jui folders and script.js file from js folder.
Path: TEMPLATENAME/

Thanks,
Chandan
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Smart Slider 3 dispear 1 week 4 days ago #24506

  • giw
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Dear Chandan

Thank You now is the Slider OK

Good Job

Georg
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Smart Slider 3 dispear 1 week 4 days ago #24508

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Hello Georg,

Good to know. Your problem is solved.

Enjoy the Astroid Framework B) .

Thanks,
Chandan
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

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