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TOPIC: I cannot enter the "template options"

I cannot enter the "template options" 1 week 5 days ago #25868

  • maxvya
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When trying to update ver 2.2.3 to v2.4.1, there was a failure. Error 500. Site BackUP did, but now I can not enter into the template options (infinitely shows screensaver).
How can I fix this?
thanks
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I cannot enter the "template options" 1 week 2 days ago #25884

  • admin
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Hi,

Try opening the developer console to see if there are any javascript errors and try reinstalling the latest version to see if that fixes the issue.

Also, try posting screenshots of the error next time.

Thanks,
Chetan
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