fbpx

An Exclusive Offer For You To Grab JD Builder ProCheck Deal of The Day

Welcome, Guest
Username: Password: Remember me

Building something on Astroid?

Submit your site to be featured in our monthly Astroid Site Showcase!

Submit Now
  • Page:
  • 1
  • 2

TOPIC: 500 Internal Server Error Kunena template for Atla

500 Internal Server Error Kunena template for Atla 2 years 11 months ago #1153

  • djskope
  • djskope's Avatar
  • Offline
  • New Member
  • Posts: 10
  • Karma: 0
Hi there!
Firstly, thanks for providing such a great looking template.

I am trying to use your JD Atlanta Template with your special kunena template kunena_atlanta_v1.0.zip

But I am getting a 500 Internal Server Error when I browse to the forum after installing the Kunena template for Atlanta.

I am using Kunena 4.0.12. The forum displays fine with the built in Crypsis and Blue Eagle templates (but it’s not as nice looking as it could be).

The error message reads:



Please can you help?

Many thanks

Djskope

======================================================
System Information
Setting Value

PHP Built On Linux joomlatools 4.2.0-27-generic #32~14.04.1-Ubuntu SMP Fri Jan 22 15:32:26 UTC 2016 x86_64
Database Version 5.5.47-0ubuntu0.14.04.1
Database Collation utf8_general_ci
Database Connection Collation utf8mb4_general_ci
PHP Version 5.6.20-1+deb.sury.org~trusty+1
Web Server Apache/2.4.18 (Ubuntu)
WebServer to PHP Interface apache2handler
Joomla! Version Joomla! 3.6.4 Stable [ Noether ] 21-October-2016 16:33 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0
The administrator has disabled public write access.

500 Internal Server Error Kunena template for Atla 2 years 11 months ago #1157

  • djskope
  • djskope's Avatar
  • Offline
  • New Member
  • Posts: 10
  • Karma: 0
Just a thought - is it advised to update to Kunena 5.0.3 from 4.0.12 to get the Kunena specific template to work?
The administrator has disabled public write access.

500 Internal Server Error Kunena template for Atla 2 years 11 months ago #1159

  • chandandeep
  • chandandeep's Avatar
  • Offline
  • Administrator
  • Posts: 3145
  • Thank you received: 496
  • Karma: 83
Please try and update and let me know if it works

Thanks
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
The administrator has disabled public write access.

500 Internal Server Error Kunena template for Atla 2 years 11 months ago #1172

  • djskope
  • djskope's Avatar
  • Offline
  • New Member
  • Posts: 10
  • Karma: 0
Hi, thanks for responding. I updated to Kunena 5.0.3 and installed the kunena specific template.

The good news is, the 500 error no longer occurs.

However, there is an issue with the login box / icon. It just disappears when clicked.

I tried a couple of your other templates with their respective Kunenu templates and although the login icon did not disappear when clicked for those, the dropdown profile details that were displayed were not rendered correctly.

I'll take some screenshots later and post them here.

Please can I ask what happens on your machine when you test the Kunena templates? Do they render correctly?

Thanks very much for your help.
The administrator has disabled public write access.

500 Internal Server Error Kunena template for Atla 2 years 11 months ago #1181

  • djskope
  • djskope's Avatar
  • Offline
  • New Member
  • Posts: 10
  • Karma: 0
Good morning,

I tried a couple of your templates with Kunena 5.0.3 and your companion kunena templates.

Although the showstopper 500 error was fixed by using the latest version of kunenu, there seemed to be a problem with the Login box / after login display with your kunena templates.

I tried with Atlanta, Miami and New York. Screenshots are attached below..

With Atlanta, the login dialog / profile details were **not displayed at all** after mouse click. And the Login button itself disappeared (showstopper).



With Miami and New York, the login process worked, but afterwards, the coloured background of the profile box which is displayed does not seem to have it's background colour rendered, and this looks bad.





I don't think I can be the only one with this problem? Your other Users must experience this too? (Unless none / not many of them are using your Kunena specific templates)

Many thanks again for your hard work and for any fix / patch or advice you can give.

djskope
The administrator has disabled public write access.

500 Internal Server Error Kunena template for Atla 2 years 11 months ago #1192

  • rahulahluwalia
  • rahulahluwalia's Avatar
  • Offline
  • Administrator
  • Posts: 523
  • Thank you received: 73
  • Karma: 12
Hello,

Well, this is something strange.

Do you mind if we can have a look at your website ?

Thanks
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.
The administrator has disabled public write access.

500 Internal Server Error Kunena template for Atla 2 years 11 months ago #1197

  • djskope
  • djskope's Avatar
  • Offline
  • New Member
  • Posts: 10
  • Karma: 0
Hi! Thanks again for your prompt response.

Yes - I would be very grateful if you could look at my (under construction) website. Maybe it is just me doing something wrong!

However, it's not online yet - I am building it on a laptop on local machine (using Vagrant / Oracle Virtualbox).

Can you guys install Teamviewer (free)? Or something similar?

If so, please tell me your email address and a good time for you to connect (in GMT).

Once I've got that, I will send you login details allowing to connect to my laptop remotely.

Looking forward to a solution - Thanks!
The administrator has disabled public write access.

500 Internal Server Error Kunena template for Atla 2 years 11 months ago #1221

  • rahulahluwalia
  • rahulahluwalia's Avatar
  • Offline
  • Administrator
  • Posts: 523
  • Thank you received: 73
  • Karma: 12
Hi!

Thanks for the post.

I'll have your message forwarded to the team. I'll update you as soon as I hear back from them

Thanks again. :)
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.
The administrator has disabled public write access.
The following user(s) said Thank You: djskope

500 Internal Server Error Kunena template for Atla 2 years 11 months ago #1252

  • djskope
  • djskope's Avatar
  • Offline
  • New Member
  • Posts: 10
  • Karma: 0
That's great news rahulahluwalia - I'll wait to hear back.

If connecting to my laptop remotely is not a preferred option for you, I can also send an Akeeba backup as an alternative if that would be easier / better for you?

Cheers!
The administrator has disabled public write access.

500 Internal Server Error Kunena template for Atla 2 years 11 months ago #1253

  • rahulahluwalia
  • rahulahluwalia's Avatar
  • Offline
  • Administrator
  • Posts: 523
  • Thank you received: 73
  • Karma: 12
Hello,

Please forward me the akeeba link directly and we will take a look.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Thanks
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.
Last Edit: 2 years 11 months ago by rahulahluwalia. Reason: Email correction
The administrator has disabled public write access.
  • Page:
  • 1
  • 2
Time to create page: 0.271 seconds