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TOPIC: 500 Internal Server Error Kunena template for Atla

500 Internal Server Error Kunena template for Atla 2 years 11 months ago #1257

  • djskope
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Hi,

I am currently building the Akeeba backup zipfiles for Atlanta, Miami and New York.

Once this is done I will make wetransfer links where you can download all 3 examples.

I will also include a text file with the joomla and phpmyadmin passwords - please let me know if you need anything else for your diagnostics?

Please note, I have primarily been working on the Atlanta website, so this is the one I would most like to see fixed first if possible.

N.B. All 3 examples are using kunena 5.0.3 as kunena 4.0.12 would halt with a 500 error when using the customised templates (i.e. kunena_atlanta_v1.0.zip)

Thanks again for your help.

djskope
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500 Internal Server Error Kunena template for Atla 2 years 11 months ago #1258

  • djskope
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Hi Rahul,

Just to confirm that upload of the 3x Akeeba *.jpa files is complete.

Please let me know if you have not received the email with the download link.

I have been stuck on my website build for a few days now so, fingers crossed, it is something simple to fix :)

Kind regards,

djskope
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500 Internal Server Error Kunena template for Atla 2 years 11 months ago #1259

  • rahulahluwalia
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Hi,

Apologies for the late reply on this.

Yes, I have received everything needed. Also, forwarded it to the team. They will have a look and update me with the solution.

I'll update you as soon as I hear back from them.

Thanks so much.
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500 Internal Server Error Kunena template for Atla 2 years 11 months ago #1261

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No need to apologise at all - we have quite a time difference between London and Delhi :)

Thanks for passing it on to your team and for all your help with this.

djskope
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500 Internal Server Error Kunena template for Atla 2 years 11 months ago #1280

  • rahulahluwalia
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Hi,

Update from the team:

They told that they are still in pursuit for it.

As far as I am concern, there must something with JS.

I'll update you when I get to hear back from them again.

Thanks
Thank You,
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500 Internal Server Error Kunena template for Atla 2 years 11 months ago #1296

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Thanks for the update Rahul - glad to hear it is closer to a fix.

Yes, please do check with your team and let me know of further progress - I am eager to finish this website as soon as I can.

Kind regards,

djskope
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500 Internal Server Error Kunena template for Atla 7 months 3 weeks ago #13136

This error means there is a problem on the server side. A Server Error can be caused by any number of things from uploading the incorrect file to as bug in a piece of code. This error response is a generic "catch-all" response. The web server is telling you that something went wrong, but it's not sure exactly what that is. If you have root access, you should review your web server's error logs to get more information about this. If you are using shared hosting plan, you should contact your host to get more information. The best way to debug the error depends upon the server and what's actually running at the time. Consider some debugging tips to help diagnose and fix common causes of this problem.
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