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TOPIC: contact form fails in sending mail

contact form fails in sending mail 1 month 1 week ago #18119

  • kaneo
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Hi. I use JD Atlanta and the contact form does not work. It doesn't send the emails. My config is PHP MAIL. I ried the other but in vain
After sending the email from the website, I've got Error 404.
Please help
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contact form fails in sending mail 1 month 6 days ago #18128

  • chandandeep
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Are you using JD Simple Contact Form?

www.joomdev.com/products/extensions/jd-simple-contact-form

Thanks,
Chandan
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If you like our support and products, tweet us at joomdev and let the world know about it.

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contact form fails in sending mail 1 month 4 days ago #18180

  • kaneo
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Hi Chandan
I just use the contact component that is on the template. In the bottom of the home page.
I think it's not JD simple contact because there's no mod_jdsimple folder and no com_jdsimple folder on the server.
Thanks in advance
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contact form fails in sending mail 1 month 3 days ago #18187

  • admin
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You can install the JD contact form module as it will make it simpler to manage your form.

Get it here: www.joomdev.com/products/extensions/jd-simple-contact-form

Thanks,
Chetan
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.
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contact form fails in sending mail 1 month 3 days ago #18190

  • kaneo
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Hi
I tried to install JD Simple Contact form on my server but in vain. I have this message:
JFolder::create: Could not create folder.Path: /public_html
Warning: Failed to move file: /tmp/phpDnLzQE to /public_html/tmp/mod_jdsimplecontactform_v1.1.zip

Please help! :(
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contact form fails in sending mail 1 month 3 days ago #18195

  • nishtha
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Hi,

Which version of the JD Simple Contact Form you were trying to install because we don't see any such error?!

Thanks,
Nishtha
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If you like our support and products, tweet us at joomdev and let the world know about it.

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contact form fails in sending mail 1 month 3 days ago #18196

  • chandandeep
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Hello,

This is folder permission issue.Use Admin Tools extension in order to fix the folder permission issue.
www.akeebabackup.com/products/admin-tools.html

Note: Before doing so, back up the site.

Thanks,
Chandan
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

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contact form fails in sending mail 1 month 2 days ago #18219

  • kaneo
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I used the download link given by Chetan.
Ok I'll backup the site soon in order to install Admin tools. I will let you know.
thanks
Last Edit: 1 month 2 days ago by kaneo.
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contact form fails in sending mail 1 month 2 days ago #18220

  • chandandeep
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Thanks,
And make sure tmp in exists in site's root directory.
Attachments:
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

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