fbpx
Welcome, Guest
Username: Password: Remember me

TOPIC: Site down after Astroid update

Site down after Astroid update 6 months 6 days ago #25021

  • Crash
  • Crash's Avatar
  • Offline
  • Platinum Member
  • Posts: 564
  • Thank you received: 7
  • Karma: 1
Hi,

Re: www.thecourtyardcheshire.com

Site down after Asroid update. I have now installed a backup.

Screenshot attached.

Regards,
Colin.
Attachments:
The administrator has disabled public write access.

Site down after Astroid update 6 months 6 days ago #25048

  • nishtha
  • nishtha's Avatar
  • Offline
  • Moderator
  • Posts: 2405
  • Thank you received: 213
  • Karma: 33
Hi Colin,

Please refer to Solution #3 of this article: docs.joomdev.com/article/things-to-remem...stroid-2-3-0-to-2-4/

Let us know if it worked!


Thanks,
Nishtha
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
The administrator has disabled public write access.

Site down after Astroid update 6 months 6 days ago #25058

  • chandandeep
  • chandandeep's Avatar
  • Offline
  • Administrator
  • Posts: 4348
  • Thank you received: 631
  • Karma: 111
Hello,

Please also update the JD Berlin v1.5 after the astroid update. Download the latest version from attached link.
Once both are updated you need to clear the template cache.

joomdev.com/my-downloads/jd-berlin

Thanks,
Chandan
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
The administrator has disabled public write access.

Site down after Astroid update 6 months 5 days ago #25087

  • Crash
  • Crash's Avatar
  • Offline
  • Platinum Member
  • Posts: 564
  • Thank you received: 7
  • Karma: 1
Hi Chandan and Nishtha,

Both your solutions seem the same? Please let me know if I've missed somrthing.

I had already updated the template and Astroid framework before rasing the log. It's still not working.

Regards,
Colin.
The administrator has disabled public write access.

Site down after Astroid update 6 months 2 days ago #25116

  • nishtha
  • nishtha's Avatar
  • Offline
  • Moderator
  • Posts: 2405
  • Thank you received: 213
  • Karma: 33
Hi,


Again did you delete the frontend folder (Path: jd_berlin/) and jui, vendor folder and script.js file (Path: jd_berlin/js/)?


Thanks,
Nishtha
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
The administrator has disabled public write access.

Site down after Astroid update 6 months 2 days ago #25124

  • Crash
  • Crash's Avatar
  • Offline
  • Platinum Member
  • Posts: 564
  • Thank you received: 7
  • Karma: 1
Hi,

It doesn't say that inSolution #3?
The administrator has disabled public write access.

Site down after Astroid update 6 months 2 days ago #25127

  • nishtha
  • nishtha's Avatar
  • Offline
  • Moderator
  • Posts: 2405
  • Thank you received: 213
  • Karma: 33
It doesn't but did you delete them?

Thanks,
Nishtha
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
The administrator has disabled public write access.

Site down after Astroid update 6 months 1 day ago #25147

  • Crash
  • Crash's Avatar
  • Offline
  • Platinum Member
  • Posts: 564
  • Thank you received: 7
  • Karma: 1
Hi,

Can't remember to be honest. I would guess I didn't if it wasn't included in the solution.

Regards,
Colin.
The administrator has disabled public write access.

Site down after Astroid update 6 months 8 hours ago #25168

  • chandandeep
  • chandandeep's Avatar
  • Offline
  • Administrator
  • Posts: 4348
  • Thank you received: 631
  • Karma: 111
Hello,

I tested on local. It's working fine after new update of Astroid Framework and Template.

Please setup a backup on subdomain and send login information (backend and FTP) and I'll take a look (This email address is being protected from spambots. You need JavaScript enabled to view it.).

Thanks,
Chandan
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
The administrator has disabled public write access.
Moderators: chandandeep
Time to create page: 0.550 seconds
Cron Job Starts