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TOPIC: Helix options not displayed

Helix options not displayed 4 months 2 days ago #26461

  • creine
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Hello! I have a problem that I have not been able to solve, you see, when I enter Templates - I select any one for example jd_bizx_light and finally template options, a window opens and tries to load the helix options, however it closes and only shows the home without the options from helix, Sometimes it just loads the helix options and leaves blank where home should be. can you help me?
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Helix options not displayed 3 months 4 weeks ago #26507

  • chandandeep
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Hello,

Please share site login details at This email address is being protected from spambots. You need JavaScript enabled to view it. with forum link.

Thanks,
Chandan
Thank You,
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Helix options not displayed 3 months 3 weeks ago #26582

  • creine
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Hello! I already sent the email with the information you requested, thank you very much for your support.
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Helix options not displayed 3 months 3 weeks ago #26610

  • chandandeep
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Replies on email. Please check your inbox.
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Helix options not displayed 3 months 3 weeks ago #26646

  • chandandeep
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I checked. I don't think so it's a template related issue. For more testing please share the site backup file on smail email address.
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Helix options not displayed 3 months 3 weeks ago #26674

  • creine
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Hi Chandandeep, I already sent the link with the backup of my website to your email, thank you very much for the effort!
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Helix options not displayed 3 months 3 weeks ago #26682

  • chandandeep
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Got the link and reply on same email.
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