fbpx
Welcome, Guest
Username: Password: Remember me

TOPIC: Helix options not displayed

Helix options not displayed 9 months 1 week ago #26461

  • creine
  • creine's Avatar
  • Offline
  • Senior Member
  • Posts: 63
  • Thank you received: 1
  • Karma: 0
Hello! I have a problem that I have not been able to solve, you see, when I enter Templates - I select any one for example jd_bizx_light and finally template options, a window opens and tries to load the helix options, however it closes and only shows the home without the options from helix, Sometimes it just loads the helix options and leaves blank where home should be. can you help me?
Attachments:
The administrator has disabled public write access.

Helix options not displayed 9 months 5 days ago #26507

  • chandandeep
  • chandandeep's Avatar
  • Offline
  • Administrator
  • Posts: 4593
  • Thank you received: 648
  • Karma: 116
Hello,

Please share site login details at This email address is being protected from spambots. You need JavaScript enabled to view it. with forum link.

Thanks,
Chandan
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
The administrator has disabled public write access.

Helix options not displayed 9 months 2 days ago #26582

  • creine
  • creine's Avatar
  • Offline
  • Senior Member
  • Posts: 63
  • Thank you received: 1
  • Karma: 0
Hello! I already sent the email with the information you requested, thank you very much for your support.
The administrator has disabled public write access.

Helix options not displayed 8 months 4 weeks ago #26610

  • chandandeep
  • chandandeep's Avatar
  • Offline
  • Administrator
  • Posts: 4593
  • Thank you received: 648
  • Karma: 116
Replies on email. Please check your inbox.
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
The administrator has disabled public write access.

Helix options not displayed 8 months 4 weeks ago #26646

  • chandandeep
  • chandandeep's Avatar
  • Offline
  • Administrator
  • Posts: 4593
  • Thank you received: 648
  • Karma: 116
I checked. I don't think so it's a template related issue. For more testing please share the site backup file on smail email address.
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
The administrator has disabled public write access.

Helix options not displayed 8 months 4 weeks ago #26674

  • creine
  • creine's Avatar
  • Offline
  • Senior Member
  • Posts: 63
  • Thank you received: 1
  • Karma: 0
Hi Chandandeep, I already sent the link with the backup of my website to your email, thank you very much for the effort!
The administrator has disabled public write access.

Helix options not displayed 8 months 4 weeks ago #26682

  • chandandeep
  • chandandeep's Avatar
  • Offline
  • Administrator
  • Posts: 4593
  • Thank you received: 648
  • Karma: 116
Got the link and reply on same email.
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
The administrator has disabled public write access.

Helix options not displayed 5 months 18 hours ago #29550

  • creine
  • creine's Avatar
  • Offline
  • Senior Member
  • Posts: 63
  • Thank you received: 1
  • Karma: 0
HELLO chandan, months ago you were helping me with problems that I have on my website, unfortunately since I bought the template I have not been able to use it because I can not solve the problems that I mentioned, also I can not modify any helix configuration since does not allow it, do you think you can help me?
The administrator has disabled public write access.

Helix options not displayed 4 months 4 weeks ago #29566

  • chandandeep
  • chandandeep's Avatar
  • Offline
  • Administrator
  • Posts: 4593
  • Thank you received: 648
  • Karma: 116
Hello,

Sorry for the late reply. I download the .jpa file try to extract but it's not extracting successfully.
Please share the backup in .zip format.

www.akeeba.com/documentation/akeeba-back...rchiver-engines.html

Thanks,
Chandan
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
The administrator has disabled public write access.
Moderators: chandandeep
Time to create page: 0.391 seconds
Cron Job Starts