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TOPIC: (SOLVED)Error creating new image folder

Error creating new image folder 1 week 1 day ago #16075

  • cec
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Try to create new folder for images - get this error???

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Error creating new image folder 1 week 1 day ago #16078

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cant load images either into the standard joomla sample data image folders?
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Error creating new image folder 1 week 1 day ago #16083

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That's weird.

Can you provide link to your Joomla site if it's online? if not, provide a screenshot of video of the same.

Also, what Joomla & PHP version are you on?
Thanks,
Chetan
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Error creating new image folder 1 week 1 day ago #16086

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Hi Chetan
- Php 7.2 - Joomla 3.9.9
Just installed all new joomla and loaded jd builder - still have sp on the site so I can copy the text over to the new builder pages...
I have 3 sites -

two sites have this issue with folder creation and loading images -
www.petgetaways.co.za/administrator/inde...age&layout=edit&id=3
petfriendlytours.petgetaways.co.za/admin...age&layout=edit&id=1

the 3rd site have this issue when I load the jdbuilder component -
www.pga.petgetaways.co.za/administrator/...option=com_jdbuilder
An error has occurred.
0 Class 'FieldsHelper' not found
Return to Control Panel

I am emailing the log in details for you...
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Error creating new image folder 1 week 23 hours ago #16093

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Hello,

I was able to reproduce the issue and may be it's something related to the 3.9.9 release or may be it's something else.

We'll debug and get back to you.
Thanks,
Chetan
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Error creating new image folder 1 week 19 hours ago #16107

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Hi - just updated to Joomla 3.9.10 - still the error message when try to create the folder and load any images...
And also the error with the helper file is still there after updating that site as well ... so problem somewhere else then?
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Error creating new image folder 1 week 18 hours ago #16109

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We are debugging this and will be back to you with a fix very soon.

Thanks,
Chetan
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.
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Error creating new image folder 6 days 2 hours ago #16190

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SOLVED! Great Guys! Thank you the image folder creation and uploading is working now.... :cheer: :) ;)
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