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TOPIC: JD Builder version 1.1.1 - Not working with helix ultimate

JD Builder version 1.1.1 - Not working with helix ultimate 2 weeks 5 days ago #17381

  • dpardons
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Hi
May be specific to the version 1.1.1.
I tried to install the JD builder on 2 live sites using Helix Ultimate as base template.
No trouble during installation and creation of category.
But during page creation, the jd_builder loading process is stuck after few steps.

Notes:
- using joomshaper SP Page Builder on the same https site with no problem
- Using last version of JD Builder 1.1.1 on an localhost astroid framework/template without any problem (http)

Questions:
- Is JD Builder fully compatible with https with or without Helix Ultimate template
- Does JD Builder require a specific hosting parametrization requirements (http, https?)

JD-Builder 1.1.1
Helix Ultimate Framework 1.1.1
Joomla 3.9.11
PHP 7.2
HTTPS
Last Edit: 2 weeks 4 days ago by dpardons.
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JD Builder version 1.1.1 - Not working with helix ultimate 2 weeks 4 days ago #17382

  • admin
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Hello,

Thanks for testing this thoroughly.
Replies in order.
1. Yes, full compatible with or without HTTPS and with or without Helix or any other frameworks.
2. There are no specific requirements at this point, You can run it locally or online with HTTPS or without. It should work in all cases.

Thanks,
Chetan
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If you like our support and products, tweet us at joomdev and let the world know about it.
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(solved) Builder version 1.1.1 - Not working with helix ulti 2 weeks 4 days ago #17383

  • dpardons
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Hi
Thanks for your quick answer.

I just found the problem: removing the YT_shortcodes from smartaddons solved the problem.
I do not know why!
Thanks for your support.
Kind regards

Daniel
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(solved) Builder version 1.1.1 - Not working with helix ulti 2 weeks 4 days ago #17384

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Hi Daniel,

Glad it worked out. We'll also run some tests with that addon and see if we can reproduce and fix it on our end.

Thanks,
Chetan
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.
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(solved) Builder version 1.1.1 - Not working with helix ulti 2 weeks 4 days ago #17385

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On a side note, how's your experience with builder in general.

Like it so far? what do you think can be improved?
You sound like an experience Joomla user and your insights (if any) would be very helpful.

Thanks,
Chetan
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.
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