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TOPIC: (SOLVED)Valid Key for subdomain will not work.

Valid Key for subdomain will not work. 4 months 3 weeks ago #22689

  • rookbear
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I am trying to save a section of a JD pagebuilder page on astroid template. I get an error that the subscription key is not valid.
Are subdomains not allowed? I am trying to redesign current website in the subdomain of the valid key domain.
I sure hope that I do not need to purchase another subscription.
Please check my account info.

Thank you
Chuck
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Valid Key for subdomain will not work. 4 months 3 weeks ago #22699

  • nishtha
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Hi,

Well the key should work for the sub domains as well. We'll just confirm things and update you.

Thanks,
Nishtha
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If you like our support and products, tweet us at joomdev and let the world know about it.

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Valid Key for subdomain will not work. 4 months 3 weeks ago #22710

  • rookbear
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Thank you.
I did regenerate a new key and that does not work either. if you need access, please let me know.
Last Edit: 4 months 3 weeks ago by rookbear.
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Valid Key for subdomain will not work. 4 months 3 weeks ago #22757

  • admin
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Hi,

The key is really valid for one domain and that doesn't include subdomains for now. You can install it in a /directory on the primary domain and it will work.

I'll get an internal discussion going on with the team and see if I can whitelist the subdomains as well without too much hasale.

Thank You,
Chetan
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If you like our support and products, tweet us at joomdev and let the world know about it.
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Valid Key for subdomain will not work. 4 months 3 weeks ago #22760

  • rookbear
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Thanks Chetan,
This is my workflow for now. I hate working locally. The key is now working.
I appreciate your teams hard work. You have a great product!

Best wishes,
Chuck
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Valid Key for subdomain will not work. 4 months 3 weeks ago #22761

  • admin
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Thank you Chuck. if you like JD Builder. Help is get some ratings on the JED extensions.joomla.org/extension/jd-builder/
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.
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Valid Key for subdomain will not work. 4 months 3 weeks ago #22803

  • rookbear
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Thanks for your assistance.
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Valid Key for subdomain will not work. 4 months 2 weeks ago #22817

  • nishtha
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Perfect! Problem Solved Topic is now closed.

Thanks,
Nishtha
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
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