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TOPIC: (SOLVED)JD Builder not loading after saving page !

JD Builder not loading after saving page ! 4 months 4 weeks ago #22730

  • webdjam
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Hello,
After saving an edited page, I get an issue when i try to reopen the page on page builder, I'm using JD Builder 1.7.1
Any advice on the issue or help are welcome, thank you.

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JD Builder not loading after saving page ! 4 months 3 weeks ago #22756

  • admin
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Hi,

I actually experienced this issue yesterday after trying to edit the JSON directly in the Database. I am positive you did no such thing, but to clarify this happens when Invalid JSON is returned from the database.

Are you having the issue with other pages too?
Can you try creating a new page and see if that works?

Thank you,
Chetan
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JD Builder not loading after saving page ! 4 months 3 weeks ago #22763

  • webdjam
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Hi Chetan,
Yes, when I create a new page i don't have any issue, how can i recover the page who is not loading ?
Thank you,
Djamel
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JD Builder not loading after saving page ! 4 months 3 weeks ago #22765

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Hi Djamel,

Is the page loading fine on the frontend?

Thank You,
Chetan
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JD Builder not loading after saving page ! 4 months 3 weeks ago #22766

  • webdjam
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Hi Chetan,
No the page is not loading in the front end.
bendi.netisweb.co
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JD Builder not loading after saving page ! 4 months 3 weeks ago #22767

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Can you email Joomla backend and cPanel and I'll try taking a through look. Or if you didn't do a lot of work, any chance you can recreate the page?

Thanks,
Chetan
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JD Builder not loading after saving page ! 4 months 3 weeks ago #22769

  • webdjam
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I will recreate the work, few hours of work on the page, but things happen, I moved the work on a local machine to avoid any loading problems when saving the page.
Thank you,
Djamel
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JD Builder not loading after saving page ! 4 months 3 weeks ago #22770

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Okay, thank You. I'd like to still figure it out to make sure it doesn't cause any issues in the future.
Did you added a particular element or something out of the ordinary when it happened?

Thanks,
Chetan
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JD Builder not loading after saving page ! 4 months 3 weeks ago #22775

  • webdjam
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Nothing out of the ordinary, just empty element in defined section of the page, I was working in a sub domain and I think the loading delay on saving caused the issue.
Best,
Djamel
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JD Builder not loading after saving page ! 4 months 3 weeks ago #22809

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Thanks Djamel, We'll see if we can reproduce it.
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.
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