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TOPIC: No access to download

No access to download 1 week 4 days ago #23068

  • ronnyskog
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I just purchased JD page builder through PayPal, but when logging in at your site In have no option to download it. The dashboard says: "No Purchases Yet"
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No access to download 1 week 4 days ago #23069

  • nishtha
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Hi,

Well I am not sure if you really purchased one of the JD Builder plans or not because I can't see any purchase info with your username. After purchasing the plan go to the Downloads tab(www.joomdev.com/my-downloads), there you will see JD Builder-Free which is freely available & JD Builder-Pro for which you need to buy one of the plans.

Let us know if you need anymore help.

Thanks,
Nishtha
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No access to download 1 week 4 days ago #23071

  • admin
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Hi Ronny,

There was a minor issued with the transaction which didn't confirm the order. I have manually fixed it and emailed you back.

Thanks,
Chetan
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If you like our support and products, tweet us at joomdev and let the world know about it.
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