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TOPIC: (SOLVED)Preview 404

Preview 404 3 weeks 4 days ago #23341

  • ronnyskog
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For some reason, I'm not able to preview my latest page (the preview still works on other pages). The preview displays a 404 error (see enclosed image). I tried changing the page name from "Terms & conditions" to "Terms" thinking that the special character "&" might cause issues, but this did not help. Also tried restarting the browser and relogging.

Any suggestions on how to resolve this issue?
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Preview 404 3 weeks 4 days ago #23342

  • nishtha
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Hi,

One of the common reasons we see the preview not working is because of the menu it is being assigned to, please confirm if the page is assigned to a correct menu item that is published. And also make sure the page wasn't assigned to a menu item that you have now trashed or unpublished.

If still its there then please share a screenshot when viewing the page on a new window along with the URL it is forms.

Thanks,
Nishtha
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Preview 404 3 weeks 4 days ago #23345

  • ronnyskog
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The page was assigned to a correctly working and published menu item.

I haven't really resolved the problem, but I found a workaround. By creating a new empty JD page something seems to have reset or updated itself and now I'm able to see the preview again :)
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Preview 404 3 weeks 3 days ago #23348

  • nishtha
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Ok but it must be some issue or the other with the menu, but since you found a workaround now, the problem is solved & topic closed.

Thanks,
Nishtha
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