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TOPIC: Tooltip javascript error

Tooltip javascript error 4 weeks 2 days ago #25436

  • anatom09
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Hello,
I am facebing this error in my website. Joomla 3.9.22 with Astroid 2.4.5 and JD builder 1.10.1

in all non builder pages, such as article pages or other component pages, only when the Joomla cache is activated, after the second load of each page, i get the following error:
Uncaught TypeError: $(...).find(...).tooltip is not a function

The error is detected in this line of code:
jQuery(function($){ initTooltips(); $("body").on("subform-row-add", initTooltips); function initTooltips (event, container) { container = container || document;$(container).find(".hasTooltip").tooltip({"html": true,"container": "body"});} });
which is located in the head of the page.

I traced the problem to be in the builder, because it stopped appearing when I deactivated the JD Builder extensions from my extension manager.

I looked in your JD Builder changelog and I saw that at version 1.10.1 that you released 6 days ago, you claim to fix a JS error which appears in non Builder pages. Was this the error that you were reffering to? If yes, why do I still have it?
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Tooltip javascript error 4 weeks 2 days ago #25441

  • nishtha
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Hi,

Yes the last JD Builder update was regarding the same issue, if you are still having the issue make sure you have correctly updated JD Builder, if free update via Joomla auto update & if pro download the update file from your download manager.

Also if possible please share the site link so we can see why the issue is still there.

Thanks,
Nishtha
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Tooltip javascript error 4 weeks 2 days ago #25442

  • anatom09
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Thanks for your reply,
I saved my page layouts, uninstalled JD Builder and installed it again.
Then I imported all my pages and JD modules back, and the problem is again there.

The website is: store10.gr
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Tooltip javascript error 4 weeks 1 day ago #25453

  • anatom09
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I traced the problem, into the JD Builder Module. When I deactivate all JD Builder modules, the problem dissapears.

Can we do anything about it?
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Tooltip javascript error 4 weeks 1 day ago #25459

  • nishtha
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Hi,

The link you shared doesn't show any console error on any of the pages, please enable the JD Builder Module so we can see what the error is.

Thanks,
Nishtha
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

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Tooltip javascript error 4 weeks 1 day ago #25460

  • anatom09
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I just activated a footer JD module. You can see the error now if you look. Please inform me as soon as you do, in order to deactivate it again.
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Tooltip javascript error 4 weeks 1 day ago #25465

  • nishtha
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No error still: www.screencast.com/t/2JtudJD1kQqf

Thanks,
Nishtha
Thank You,
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Tooltip javascript error 4 weeks 1 day ago #25472

  • anatom09
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You have to look at a non JD Biulder page. Such as an article page. Look here please: store10.gr/en/pricing
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Tooltip javascript error 4 weeks 1 day ago #25492

  • nishtha
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Hi,

Yes now I can see, the error. Can you please share your site backend login details on This email address is being protected from spambots. You need JavaScript enabled to view it. along with this forum link so we can check what is causing the issue here, because we don't see any error on our end.

Thanks,
Nishtha
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

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Tooltip javascript error 4 weeks 21 hours ago #25505

  • anatom09
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Are you sure that you have the joomla cache enabled in your test installation? This only happens when it loads the cache file. If there is no cache, there is no problem
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