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TOPIC: (SOLVED)1.11 has added spacing to content section

1.11 has added spacing to content section 1 month 1 week ago #26599

  • maxsc
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After installing 1.11 there is now white space in-between the content and header on JD Builder pages that wasn't there previously. See my website for an example

Thanks
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1.11 has added spacing to content section 1 month 6 days ago #26614

  • chandandeep
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Hello,

Unexpected content render on the site. Please remove it. See the screenshot.

Thanks,
Chandan
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1.11 has added spacing to content section 1 month 6 days ago #26622

  • maxsc
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Thank you for your swift response. What would be causing this? How do I remove it?

Thanks
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1.11 has added spacing to content section 1 month 6 days ago #26630

  • chandandeep
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Try to reinstall the JD Builder(Redownload) or Downgrade the version(1.10.1) and check then.
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1.11 has added spacing to content section 1 month 3 days ago #26748

  • maxsc
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Hi, thank you for your response,

I tried to install 1.11.1 version and still same problem. I do not have the install file for 1.10.1. How can I downgrade?

Many thanks
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1.11 has added spacing to content section 4 weeks 2 days ago #26815

  • chandandeep
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Hello,

Please check your inbox. I sent a link on your email.

Thanks,
Chandan
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1.11 has added spacing to content section 3 weeks 3 days ago #26973

  • maxsc
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Hello,

Thank you for sending me 1.10.1 download. Unfortunately when I tried to install it, it just said error.

What should I do now?

Many thanks
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1.11 has added spacing to content section 3 weeks 2 days ago #26991

  • chandandeep
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Hello,

Wishing you a happy, healthy New Year.

I check the sent zip file. It's installed and working fine.

Also, I cross check the issue. I don't think so issue in the JD Builder.
The problem will be in template or backend side. Because the  didn't display on cooking-tips page. That is not build with JD Builder. So check your side and check the template file or provide the full backend access to us.

www.maxmakesmunch.com/cooking-tips

Thanks,
Chandan
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1.11 has added spacing to content section 2 weeks 5 days ago #27160

  • maxsc
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Hi, sorry for delayed response.

Template is Astroid template 0. The page you mentioned is a blog category page, so I'm not surprised it didn't display. It only shows on JD Builder pages which makes me think it is an issue with JD Builder.

I get errors if I try to update or downgrade JD Builder. You already have back end access as one of your team was looking into an issue where a JD Builder module in footer of page sometimes has an image resize in some instances. This error also wasn't present until I updated JD Builder.

It would be great if you could assist with getting this sorted.
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1.11 has added spacing to content section 2 weeks 2 days ago #27204

  • chandandeep
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We don't have full backend access and no problem in JD Builder. So you don't need to downgrade the JD Builder.

See the screenshot. I think the problem in Template Or Server level.
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