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TOPIC: Error installing the new version 1.11.1

Error installing the new version 1.11.1 8 months 3 weeks ago #26730

  • earang
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Hi,

Trying to update to the new version v1.11.1 but it won't install above of the previous version v1.11.0

The error and warning messages:

Warning
Copy file failed
×
Error
Error installing component



Joomla Version: 3.9.23
Template Version: 3.1
Framework (Astroid version):2.4.1
I'm not a newbie, I'm a Joomla user since 2008, with advanced skills in managing it. I'm also a Linux system administrator. ^_^
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Error installing the new version 1.11.1 8 months 3 weeks ago #26739

  • earang
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TrainedPaladin wrote:
Error installing component. The present error occurs when an extension was improperly installed. When this happens, some instances of the extension remain recorder in the database. Head to Extensions >> Extension Manager >> click on Manage >> select the extension and click on Uninstall.

Thank you for your response,

I don't think that uninstalling it will be a wise choice for me at the current moment. I'm ready to move forward with the pro anytime but many issues makes things hard. seriously I'm worry if it contains a lots of high risk bugs as well.
I'm not a newbie, I'm a Joomla user since 2008, with advanced skills in managing it. I'm also a Linux system administrator. ^_^
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Error installing the new version 1.11.1 8 months 3 weeks ago #26786

  • earang
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The same issue still persist with the new version 1.11.2

Any solution?
I'm not a newbie, I'm a Joomla user since 2008, with advanced skills in managing it. I'm also a Linux system administrator. ^_^
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Error installing the new version 1.11.1 8 months 3 weeks ago #26805

  • chandandeep
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Hello,

Please see this forum post.

www.joomdev.com/forum/jd-builder/5801-pr...ion-of-jdbuilder-pro

Thanks,
Chandan
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Error installing the new version 1.11.1 8 months 3 weeks ago #26807

  • earang
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Hello Chandandeep,

The issue that I describe is totally different than the one you've mentioned,

I can't update or install the new release at all. It stuck with v1.11.0 only

V1.11.1 and v1.11.2 can't be installed at all.

By the way I checked the server settings, php settings, file permissions and everything was okay. I can install and update other extensions with no issues.
Thanks
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Error installing the new version 1.11.1 8 months 3 weeks ago #26818

  • chandandeep
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Sorry,

Are you update JD Builder via Upload Package File? See the screenshot.

Thanks,
Chandan
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Error installing the new version 1.11.1 8 months 3 weeks ago #26822

  • earang
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Hi,

The issue is in both, Upload package file and update button from extensions update page.

check these screenshots

prnt.sc/wbmmih


prnt.sc/wbmpya
I'm not a newbie, I'm a Joomla user since 2008, with advanced skills in managing it. I'm also a Linux system administrator. ^_^
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Error installing the new version 1.11.1 8 months 3 weeks ago #26838

  • chandandeep
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Please follow the

1. Try to install any other extension. If install successfully then follow the 2nd step. If not then some issue on your side.

2. Clear Check-in, Cache and Expired Cache and then install JD Builder. If no success then share the site login details at This email address is being protected from spambots. You need JavaScript enabled to view it. with forum link. I will install for you.
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Error installing the new version 1.11.1 8 months 3 weeks ago #26871

  • earang
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chandandeep wrote:
Please follow the

1. Try to install any other extension. If install successfully then follow the 2nd step. If not then some issue on your side.
Yes other extensions can be installed normally with no issues.
2. Clear Check-in, Cache and Expired Cache and then install JD Builder. If no success then share the site login details at This email address is being protected from spambots. You need JavaScript enabled to view it. with forum link. I will install for you.
These tips I did earlier and I repeated them again with no success.

It looks like there is a lot of work need to be done for jdbuilder to work properly .. it's not working at all on the website.

I shared admin login several times before through email.

The package file that I try to install is the new version from the Download page (Free version not the pro yet)
www.joomdev.com/my-downloads/extension/d...ZEpPdW9MOHdkV2NRPT0=
I'm not a newbie, I'm a Joomla user since 2008, with advanced skills in managing it. I'm also a Linux system administrator. ^_^
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Error installing the new version 1.11.1 8 months 3 weeks ago #26841

  • nishtha
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Hi,

As far as the auto update is concerned if you are using JD Builder Pro you will see the auto update notification but it won't update because pro version cannot be auto updated.

As far as the file is concerned can you please share the file which you are trying to install here under Upload package file tab.

Thanks,
Nishtha
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Last Edit: 8 months 3 weeks ago by nishtha.
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