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Dear All,
After te latest update the video element isn't working any more. I have on our site a impression video, this video starts automatic and play's in a loop. On the backend the video is playing but at the front notting happend. See Miata at Summertime (at the bottom of this page) is this a known problem ? if yes, how can i solve this problem Grtz Manfred |
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Hi,
I don't see a section with video on your website (perhaps you disabled it temporary). Can you create a new page and add a video background for us to see and debug why it's not working. Thanks, Chetan |
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thank you for your help.
i have created a new page with the same video, and there the video works wel (for now) test page video on my standard homepage there is a element for the video see below i hope you can help me, Maybe i can make a new element for the video. i haven't tried yet. update 3/1/21 : I have add a new row with a second (other)video and this one also doesn't show on the frontpage. See Miata at Summertime (at the bottom of this page) |
Last Edit: 3 weeks 3 days ago by manvdw.
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Works for me!
Has some buffering as the movie is very large at 254MB. Try reducing the size. |
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Hi,
Talking about this page both the videos here are working fine. (www.screencast.com/t/IwzROiBusXff) If not these then which videos are not working here then? Thanks, Nishtha |
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Last Edit: 3 weeks 19 hours ago by nishtha.
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Dear Nishtha,
Strange, I tryed on several browsers and several computers / phone / ipad............ and never see the video on the mac book pro ( chrome and safari ) no video Iphone (chrome and safari) no video Ipad (chrome and safari) no video PC windows 10 - (chrome and edge) no video Which browser do you use ? i hope we can solve this problem |
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Hey,
I checked this on Windows 10 PC and Chrome browser. Is it only not working on iOS devices? Thanks, Nishtha |
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Hi,
I have tried to understand why things are not working like we expect. Also tried in Private mode - not working Sometime the switch to an other language triggers the video to show up the most strange thing is, in the back-end the video is show up well. Thnks Manfred PS, i Also answered the mail ![]() |
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Hi,
Replied for the same on mail. Thanks, Nishtha |
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it. To know more about products check out the their documentation.
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