Since updating JD Builder Pro, I'm not able to load the live preview? I have asked my developer to check the technical requirements as per your spec. Here is what he has said:
once the looping loading gif appears, the console is constantly throwing the error message 'Uncaught TypeError: $JDB is not a function'.
All the technical requirements below are set as appropriate.
The VM is running Ubuntu 20.04 with MySQL 8.0.22 and PHP 7.4.
The URL of the dev website is as follows: 18.104.22.168/
Using Astroid Framework Version 2.4.1 and JD-New York template version 3.1
We have also tried a fresh install of JD Builder Pro.
I have another staging environment where it's working fine, so I'm a bit miffed. Any help much appreciated.
I'm sorry but I don't know how to do what you are asking, my developer has recorded the error on the console which was detailed on my first post? We have tried reinstalling, clearing cache creating a new page, but still, I am unable to edit any pages as the live preview is stuck and just won't load. Please help. Thank you
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LIVE PREVIEW NOT LOADING IN JD BUILDER PRO
8 months 3 weeks ago #27698
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