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TOPIC: JD Builder Pro: Error while saving

JD Builder Pro: Error while saving 2 weeks 1 day ago #28017

  • vasilis
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Hi
Imported page from Local to live. Saving works Ok on Local but not after imported on the live site. Other pages on the live site that were created on live work Ok.

Using JD Builder Pro.

Any help will be appreciated
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JD Builder Pro: Error while saving 2 weeks 19 hours ago #28023

  • nishtha
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Hi,

Can you please share a screenshot of what error do you see while saving the imported page.

Thanks,
Nishtha
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JD Builder Pro: Error while saving 2 weeks 18 hours ago #28027

  • vasilis
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Thanks for reply but it come and goes very quick and does not let me copy and paste.
It reads : An error occurred while processing your request.

Vasilis
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JD Builder Pro: Error while saving 2 weeks 10 hours ago #28034

  • nishtha
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Hi Vasilis,

Ok make sure you have the same version on both the setups. I tried but didn't encounter any such issue.
Please confirm the versions on both the setups.

Thanks,
Nishtha
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JD Builder Pro: Error while saving 2 weeks 10 hours ago #28036

  • vasilis
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Hi
The local is a new downloaded version of the current live one. I have done the same thing previously before upgrading to Pro and never had any problems. My old pages save OK.
Vasilis
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JD Builder Pro: Error while saving 1 week 4 days ago #28067

  • nishtha
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Hi Vasilis,

So did you update anything else this time? Like the PHP version or anything that it is not saving this time?

Thanks,
Nishtha
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JD Builder Pro: Error while saving 1 week 4 days ago #28068

  • vasilis
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Hi Nishtha
Yesterday I did something else. I started new on live. New same template as before and started adding content exactly the same as before. First it was saving OK. Later it started again giving the same error. The funny thing is that on the Local I downloaded from Live and it saves the changes OK.

If you want I can give you access to the site so you can check it yourself.

Vasilis
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JD Builder Pro: Error while saving 1 week 3 days ago #28088

  • nishtha
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Hi Vasilis,

Ok so you now have the issue on live site that the page is not saving, right? If this is the case then is your page content very large like have you create to a very long page that has a lot of content?

If not the case then please send your site backend login details on This email address is being protected from spambots. You need JavaScript enabled to view it. along with this forum link so we can test it.

Thanks,
Nishtha
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