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TOPIC: Problem installing latest release

Problem installing latest release 2 weeks 5 days ago #29143

  • vasilis
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Hi
I had a problem updating from V1.11.2 Pro to latest release and asked for help on another post earlier today for help with no reply from the moderators.

I did a test on a fresh Joomla install and installed the latest free version. Installation was successful and when went to open JD builder it gave the message :

An error has occurred.
0 Couldn't connect to server for "api.joomdev.com/api/latest-release/jd_builder".
Return to Control Panel

It seems there is a problem with the latest release V1.11.13
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Problem installing latest release 2 weeks 1 day ago #29190

  • mpr
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Wondering if you were able to resolve this...I have not updated to the latest version, and wanted to make sure there are no issues with this.
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Problem installing latest release 2 weeks 1 day ago #29191

  • nishtha
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Hi,

Sorry for the late reply, Can you please share your setup details like Joomla and PHP version and other details so I can try recreating it.

Also did you auto update the PRO version? If yes then that is not possible you manually install the pro files.

Thanks,
Nishtha
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Problem installing latest release 2 weeks 1 day ago #29213

  • vasilis
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Hi Nishtha
I did not use Auto update but normal Joomla install over the old one.
My server uses php 7.3 if this is of help and joomla 3.9.25
As I said previously I also did a new install as a test on a fresh joomla 3.9.25 with the same result as on the updating the Pro on my main site.
Vasilis
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Problem installing latest release 2 weeks 1 day ago #29217

  • nishtha
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Will test this and let you know shortly.

Thanks,
Nishtha
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