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TOPIC: 0 - Call to undefined method JModuleHelper::getModuleById()

0 - Call to undefined method JModuleHelper::getModuleById()​ 1 year 2 months ago #23357

  • antong
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Hello,
when I insert a form from the "form" button into an article, it gives me the following error.

0 - Call to undefined method JModuleHelper :: getModuleById ()

if I change the template, I view the page well and without error.
so the problem is in the jd_chicago template.
do you have any solutions?
thanks

use:
Joomla! 3.9.19
PHP Version 7.4.6


<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="www.w3.org/1999/xhtml" xml:lang="it-it" lang="it-it" dir="ltr">
<head>
<meta http-equiv="content-type" content="text/html; charset=utf-8" />
<title>0 - Call to undefined method JModuleHelper::getModuleById()</title>
<link rel="stylesheet" href="/templates/system/css/error.css" type="text/css" />
</head>
<body>
<div class="error">
<div id="outline">
<div id="errorboxoutline">
<div id="errorboxheader">0 - Call to undefined method JModuleHelper::getModuleById()</div>
<div id="errorboxbody">
<p><strong>Non è possibile visualizzare questa pagina, potrebbe essere a causa di:</strong></p>
<ol>
<li>un <strong>bookmark/preferiti scaduto</strong></li>
<li>una ricerca attraverso il motore di ricerca che ha una <strong>indicizzazione non aggiornata di questo sito</strong></li>
<li>un <strong>indirizzo compilato male</strong></li>
<li><strong>non hai accesso</strong> a questa pagina</li>
<li>la risorsa richiesta non esiste.</li>
<li>si è verificato un errore durante l'esecuzione della richiesta.</li>
</ol>
<p><strong>Prova a visitare una delle seguenti pagine</strong></p>
<ul>
<li><a href="/index.php" title="Vai alla Home Page">Home Page</a></li>
</ul>
<p>Se persistono delle difficoltà, contatta l'Amministratore di questo sito e riporta l'errore</p>
<div id="techinfo">
<p>Call to undefined method JModuleHelper::getModuleById()</p>
<p>
</p>
</div>
</div>
</div>
</div>
</div>
</body>
</html>
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0 - Call to undefined method JModuleHelper::getModuleById()​ 1 year 2 months ago #23364

  • admin
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Hi,

Are you running the latest version of Joomla? If no, please update to the latest one.
Please enable debug and error reporting to see what file is having the issue. It looks like this is something that got changed around 3.9.0 and your template/plugin is still referring to the old code reference for loading modules.

Some helpful topics:
github.com/joomla/joomla-cms/issues/18003
forum.joomla.org/viewtopic.php?t=967994

Thanks,
Chetan
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