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TOPIC: Main Menu Disappear Suddenly

Main Menu Disappear Suddenly 10 months 2 weeks ago #3860

  • vicky0905
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Hi Support,
Kindly note that we are currently facing an issue with our main menu. Yesterday morning, the main menu was working as expected but unfortunately in the afternoon we noticed that our main menu is no longer appearing on the top. Also find attached an screenshot for the same.

We would be grateful if you could assist us in troubleshooting this issue and please treat as urgent.

Regards
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Main Menu Disappear Suddenly 10 months 2 weeks ago #3861

  • rahulahluwalia
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Hello,

Can you please provide us with the site link or a screenshot. I don't see anything attached to the post.

Thanks
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Main Menu Disappear Suddenly 10 months 2 weeks ago #3867

  • vicky0905
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Hi Support,

Thanks for your prompt anticipation. Please find below a screenshot for the same.

Regards
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Main Menu Disappear Suddenly 10 months 2 weeks ago #3869

  • chandandeep
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Hello,

Is it possible for you to check the template setting?

If not, please provide login credentials to your website.
Email us at This email address is being protected from spambots. You need JavaScript enabled to view it.
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If you like our support and products, tweet us at joomdev and let the world know about it.
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Main Menu Disappear Suddenly 10 months 2 weeks ago #3879

  • vicky0905
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Hi Support,

Thanks for your prompt reply and we do confirm that we we are able to access the template setting of the JD Chicago Template.

Regards
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Main Menu Disappear Suddenly 10 months 1 week ago #3890

  • chandandeep
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Yes, We can.

Please send your site URL and login details.

Thanks,
Chandan
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