fbpx

Astroid 2.4 Landed with Joomla 4 Compatibility Download Now

Welcome, Guest
Username: Password: Remember me
  • Page:
  • 1
  • 2

TOPIC: Smart Slider not working after uninstalling VirtueMart

Smart Slider not working after uninstalling VirtueMart 2 months 1 week ago #23642

  • mmz1230
  • mmz1230's Avatar
  • Offline
  • Junior Member
  • Posts: 34
  • Thank you received: 2
  • Karma: 0
Hi
I didn't need VirtueMart in JD New York so I uninstalled the component. But after that, the Smart Slider disappeared from the site. I reinstalled Smart Slider but the problem exists. There was no problem with Smart Slider before the uninstallation and it worked properly.
URL: agahcoin.com
As you can see in the browser developer tools, the problem seems to be with JQuery but I don't know where and how to solve it.
Thank you very much.
The administrator has disabled public write access.

Smart Slider not working after uninstalling VirtueMart 2 months 1 week ago #23662

  • chandandeep
  • chandandeep's Avatar
  • Online
  • Administrator
  • Posts: 3808
  • Thank you received: 583
  • Karma: 99
Hello,

Please make sure Smart Slider 3 is working fine in backend.

Thanks,
Chandan
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
The administrator has disabled public write access.

Smart Slider not working after uninstalling VirtueMart 2 months 1 week ago #23673

  • mmz1230
  • mmz1230's Avatar
  • Offline
  • Junior Member
  • Posts: 34
  • Thank you received: 2
  • Karma: 0
Hello
Yes. There is no problem in the backend. Even the sliders' preview is fine.
Thanks
The administrator has disabled public write access.

Smart Slider not working after uninstalling VirtueMart 2 months 6 days ago #23679

  • mmz1230
  • mmz1230's Avatar
  • Offline
  • Junior Member
  • Posts: 34
  • Thank you received: 2
  • Karma: 0
Hi
I also asked Smart Slider 3 team about the problem. This is their comment:

The JavaScript error is coming from this codepart:
$(container).find(".hasTooltip").tooltip({"html": true,"container": "body"});
which is inside this codepart:
<script>
jQuery(function($){ initTooltips(); $("body").on("subform-row-add", initTooltips); function initTooltips (event, container) { container = container || document;$(container).find(".hasTooltip").tooltip({"html": true,"container": "body"});} });
</script>
If this code is indeed coming from your template, then they should fix this codepart. Or if they can not fix it, then you should find the place where it is added and you should delete it.
Note: they should probably also wrap jQuery codes inside the .ready() method:
learn.jquery.com/using-jquery-core/document-ready/
to ensure that the document is indeed ready when the codes inside are running.


Does this give you any clue to solve the problem?
The administrator has disabled public write access.

Smart Slider not working after uninstalling VirtueMart 2 months 5 days ago #23683

  • chandandeep
  • chandandeep's Avatar
  • Online
  • Administrator
  • Posts: 3808
  • Thank you received: 583
  • Karma: 99
Hello,

I uninstalled VirtuMart on test server. After the uninstall SmartSlider3 is working fine.

So please confirm few more things.

First, Make sure VirtuMart is fully uninstall.
Second, Check the JD Simple Contact Form version. If it is outdated then please update it.
Third, Please confirm the PHP version.

Thanks,
Chandan
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
The administrator has disabled public write access.

Smart Slider not working after uninstalling VirtueMart 2 months 4 days ago #23698

  • mmz1230
  • mmz1230's Avatar
  • Offline
  • Junior Member
  • Posts: 34
  • Thank you received: 2
  • Karma: 0
Hi Chandan

Thank you. Nice comment about full uninstallation. Probably the problem is due to this.

1. Two extensions related to VirtueMart cannot be uninstalled (all other related extensions have been uninstalled):
i) VirtueMart Package (during uninstallation gives the warning "Package Uninstall: Missing manifest file." and the error "Error uninstalling package." as shown in attachment 1)
ii) VM - Custom, Virtuemart Simple Download Plugin (when I click on the "Uninstall" button for this plugin, I am kicked out of Joomla as shown in attachment 2 and when I go back to Joomla, the plugin exists again)

2. All my extensions are up-to-date. The "JD Simple Contact Form" version is 1.6.

3. My Joomla PHP version is 7.4.8. (Also my cPanel PHP version is 7.4.)

Sincerely
Attachments:
The administrator has disabled public write access.

Smart Slider not working after uninstalling VirtueMart 2 months 4 days ago #23699

  • chandandeep
  • chandandeep's Avatar
  • Online
  • Administrator
  • Posts: 3808
  • Thank you received: 583
  • Karma: 99
Hello,

Thanks for information.
Please downgrade the PHP version from v7.4.8 to v7.3.x.

Thanks,
Chandan
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
The administrator has disabled public write access.

Smart Slider not working after uninstalling VirtueMart 2 months 4 days ago #23700

  • mmz1230
  • mmz1230's Avatar
  • Offline
  • Junior Member
  • Posts: 34
  • Thank you received: 2
  • Karma: 0
Hello

I downgraded the cPanel PHP version to 7.3 but the problem still exists. (If you mean the PHP version of Joomla please let me know how to change it.)

Thanks
The administrator has disabled public write access.

Smart Slider not working after uninstalling VirtueMart 2 months 2 days ago #23706

  • chandandeep
  • chandandeep's Avatar
  • Online
  • Administrator
  • Posts: 3808
  • Thank you received: 583
  • Karma: 99
Ok,

Please share the site login details at This email address is being protected from spambots. You need JavaScript enabled to view it. with forum link. So I can find the problem and solve it.

Thanks,
Chandan
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
The administrator has disabled public write access.

Smart Slider not working after uninstalling VirtueMart 2 months 2 days ago #23708

  • mmz1230
  • mmz1230's Avatar
  • Offline
  • Junior Member
  • Posts: 34
  • Thank you received: 2
  • Karma: 0
Hello

For sharing the login details I have to ask the managers. I will let you know if that is Ok.

Thank you
The administrator has disabled public write access.
  • Page:
  • 1
  • 2
Moderators: chandandeep
Time to create page: 0.430 seconds