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TOPIC: The pop up keeps appearing in every page each time

The pop up keeps appearing in every page each time 1 year 10 months ago #14903

  • the-g
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I own the website calisthenicsforlife.com/ and I recently installed JD popx, I think JD popx is great but I have only one problem; the pop up keeps appearing in every page every time, I want that if the user presses the x he/she won't see the popup again. I tried to set the cookie time from the backend to 1 but it didn't work. I am not using Private browsing (opera) and I also tried using chrome and it looks like nothing works can you please help?
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The pop up keeps appearing in every page each time 1 year 10 months ago #14913

  • nishtha
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Hi,

Hope you are doing good! Well we tried recreating your issue and found that the pop up does not open every time after the user has subscribed to it in the first time. Also yes the popup will open on every page until the user subscribes to it.
Do let us know if still there is anything that we can help you with.

Thanks,
Nishtha
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If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
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The pop up keeps appearing in every page each time 1 year 10 months ago #14927

  • the-g
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The problem is that if the user presses the x the popup keeps appearing on every page
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The pop up keeps appearing in every page each time 1 year 10 months ago #14928

  • nishtha
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Yes that is because your users have not subscribed to it, until they do not do so it will keep on appearing even if they keep on clicking the X .

Thanks,
Nishtha
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
Last Edit: 1 year 10 months ago by nishtha.
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The pop up keeps appearing in every page each time 1 year 10 months ago #14930

  • the-g
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Can I make it so it doesn't happen?
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The pop up keeps appearing in every page each time 1 year 10 months ago #14951

  • sumesh577
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Hello,

Sorry but for now it cannot be disappeared until a user subscribes to it.


Thanks
Sumesh
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Last Edit: 1 year 10 months ago by sumesh577.
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