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TOPIC: (SOLVED)Smart Slider 3

Smart Slider 3 1 year 6 months ago #12259

  • sunquestro
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Hello!
I had a Club Plus membership account for one year that expired on January this year. Now, when i want to use one of the templates that i have downloaded before the expiry date, smart slider 3 tell me to activate it. What is the problem, why the smart slider wich was activated before expiry date is now not activated? Seems not fair!
Can u explain to me what is going on with smart slider 3 on all my downloaded templates and all my active sites?
Thanks!
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Last Edit: 1 year 6 months ago by sunquestro.
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Smart Slider 3 1 year 6 months ago #12303

  • chandandeep
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Hello,

You can not upgrade the premium extensions like Quix Page Builder Pro, SmartSlider 3 Pro or any other extension used in the template and bundled in the quickstart package.

If you are trying to upgrade pro extensions, they will be reverted to free version because we don't have the right to distribute license key along with the extension. We can only provide you the activated version of the extension within the quickstart package and extensions zip. So download the extension zip and upload that file manually with Joomla installer.

Note: Please take a full backup before making any change.

Thanks,
Chandan
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Smart Slider 3 1 year 6 months ago #12306

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I dont have access to download page since my membership expired. I used your alot and the smart slider from the quickstart template was activated. now is not, neither for old and new sites. So i cant download that extension...
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Smart Slider 3 1 year 6 months ago #12316

  • chandandeep
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Smartslider3 is activated on your site. This message is only for. If you want to use the SmartSlider3 library then you have to activate it.

Thanks,
Chandan
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

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Smart Slider 3 1 year 6 months ago #12323

  • sunquestro
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Exactly! In the past i could use the smart slider 3 library. Something has changed since i cant use it anymore! Thanks for answer!
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Smart Slider 3 1 year 6 months ago #12358

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Is your issue solved?
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
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Smart Slider 3 1 year 6 months ago #12362

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No, but you can close the topic! Thanks for answer! Great support!
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