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TOPIC: author social profile

author social profile 1 year 9 months ago #10205

  • hatechsolutions
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Hello

The author social profile is not saving / updating the icon and link after selecting and filling the social information



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author social profile 1 year 9 months ago #10215

  • chandandeep
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Hello,

This is a known issue and we will fix it in the next update. Please stay with us.

Thanks,
Chandan
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

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author social profile 1 year 1 month ago #17397

  • wladshein
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The problem remains unresolved.
chandandeep wrote:
Hello,

This is a known issue and we will fix it in the next update. Please stay with us.

Thanks,
Chandan
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author social profile 1 year 1 month ago #17421

  • admin
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Hello,

We have found a few instances of it where it works or breaks. Some times it's the user and sometimes the PHP version for your website.
Can you try changing the PHP version of your site may be and see if it works or may be creating a new user and saving social icons for that user?

Thanks,
Chetan
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.
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author social profile 1 year 1 month ago #17452

  • wladshein
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Tried all versions of PHP. Social profile is not saved.
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author social profile 1 year 1 month ago #17453

  • wladshein
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The new user has the same problem.
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author social profile 1 year 1 month ago #17457

  • admin
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Thanks for your post, We are going to try and fix it and post back here.

Thanks,
Chetan
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.
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author social profile 1 year 1 month ago #17396

  • wladshein
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The problem remains unresolved.
hatechsolutions wrote:
Hello

The author social profile is not saving / updating the icon and link after selecting and filling the social information



The administrator has disabled public write access.

author social profile 1 month 3 weeks ago #24108

  • nishtha
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Hello guys,

Finally the long awaited issue has now been fixed in Astroid v2.4.1, please go ahead and update it.
Let us know your feedback on that!

Thanks,
Nishtha
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
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