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TOPIC: Page about not loading, visible only in joomla debug mode

Page about not loading, visible only in joomla debug mode 4 months 1 week ago #23032

  • rachisti
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Hello support team,

I am facing an issue with my new JD seattle joomla installation.

The home page is loading successfully whereas other pages like "about" page is not loading at all.

ladybody . fr/index.php/about (remove spaces)

When i activated joomla debug mode the page "about" displayed.

Thank for your support
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Page about not loading, visible only in joomla debug mode 4 months 1 week ago #23037

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Any idea ?
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Page about not loading, visible only in joomla debug mode 4 months 1 week ago #23038

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Hi,

It looks like you have a JS conflict (you can see it in the console) (docs.joomdev.com/article/my-joomla-backe...-stuck-what-do-i-do/), turn off the preloader temporarily and that should fix the issue.

Until you figure out what it causing the JS conflict.

Thanks,
Chetan
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Page about not loading, visible only in joomla debug mode 4 months 1 week ago #23041

  • rachisti
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Thanks Chetan for your reply,

Could you tell me how to turn off preloader if i can't access to template administration page ?
Thanks
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Page about not loading, visible only in joomla debug mode 4 months 1 week ago #23042

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If the backend isn't working either. I am not sure if I can do anything to help.

What was the last change you may have made that lead to this? do you have a backup that you can revert to?
Thank You,
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