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TOPIC: (SOLVED) 404 error JD tours showcase

404 error JD tours showcase 8 months 2 weeks ago #27883

  • univers
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Hello, I'm having trouble with JD TOURS SHOWCASE. Initially everything worked well but the next day my client informed me that when we clicked on towers A, it was towers B or C that was displayed.
Then all the links displayed "404 error".
We tried to install the component on another template, www.kdartoursevents.com/eve, at first it worked but a few hours later we still had "404 error".
Then we took the initiative to restore a good version on the website address kdartoursevents.com/tina/, but still 404 error.
We have to deliver the customer's website today, please. try to help us.
if requested, we will send you the administrator accesses by email


System information
Parameters Value

PHP running on Linux uni.universweb.net 2.6.32-754.33.1.el6.x86_64 # 1 SMP Tue Aug 25 15:29:40 UTC 2020 x86_64
Type of the mysql database
Database version 5.6.50
Utf8_unicode_ci database collation
Collation of the connection to the utf8mb4_general_ci database
PHP version 7.4.14
Apache web server
Web server for PHP interface cgi-fcgi
Joomla version Joomla! 3.9.24 Stable [Amani] 12-January-2021 15:00 GMT
Joomla platform version! Joomla Platform 13.1.0 Stable [Curiosity] 24-Apr-2013 00:00 GMT
Mozilla browser / 5.0 (Windows NT 6.1; Win64; x64) AppleWebKit / 537.36 (KHTML, like Gecko) Chrome / 88.0.4324.146 Safari / 537.36

the website address kdartoursevents.com/tina/
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404 error JD tours showcase 8 months 2 weeks ago #27899

  • nishtha
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Hi,

Can you please confirm the Tour Showcase version you are using here; Free or Pro?

And if you are using Astroid then in the backend; go to Miscellaneous section > Error 404 > Add the error code and error message short codes here(www.screencast.com/t/u5qpkV19Hwu) for us to identify the exact error.

Thanks,
Nishtha
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Last Edit: 8 months 2 weeks ago by nishtha.
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404 error JD tours showcase 8 months 2 weeks ago #27902

  • univers
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Hello nishtha, thank you for giving me this concern.
I am using the native version of JD Berlin. on kdartoursevents.com At the dedut when there was the problem of links. When you search for an A link, it displays a B link instead. i tried restoring a version that worked with akeeba kickstart, at kdartoursevents.com/tina and i still have the same. I installed the component directly on kdartoursevents.com/eve, at first it worked but then the same 404 error came back.
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404 error JD tours showcase 8 months 2 weeks ago #27962

  • nishtha
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Hi,

Looks like the issue is now solved so is it?

Thanks,
Nishtha
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
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