CRM (Customer Relationship Management) is a technology based tool you can have for centralized communications with your customers. CRM is always helpful in running any kind of business. As your business grows, you need CRM software for not only managing all the communications with your users, but also everything else that is associated with your users: their invoices, purchases, orders, upcoming renewals, active products and many other things.

The data from your CRM software can be very powerful in bringing you new business. For instance, CRM software for a retail chain can look at the history of purchases from a customer and suggest other products and help consumers make better decisions. This is exactly what  technology companies like Amazon use right now to sell and upsell their products.

We at JoomDev have been developing CRM systems for our clients for over a decade now, with a combined experience of over 50+ CRM deployments for our clients including CRM’s such as Salesforce, SugarCRM, Microsoft Dynamics, Quickbase and others. We are confident we have the skillset, experience and talent required for your project.