Cancellation Policy | Refund Policy

We at JoomDev Software Solutions Pvt. Ltd., adopt diverse cancellation policies for our various services. For more details on this kindly refer to respective service agreement.

Request related to cancellation must be submitted to the finance and sales department of JoomDev Software Solutions Pvt. Ltd.. Through following emails you can submit your cancellation request on This email address is being protected from spambots. You need JavaScript enabled to view it.) or mailing the letter (At our address on the website). On receipt of your request, our accounts department will contact you for issues on cancellation and will advise you related to further process. Until you don’t get cancellation code from our accounts team, your cancellation won’t be considered valid.

Money refund Policy at JoomDev Software Solutions Pvt. Ltd.

JoomDev Software Solutions Pvt. Ltd. adopts various refund policies related to different services. For more details refer to individual service agreement.

JoomDev Software Solutions Pvt. Ltd. does not guarantee any refunds for the cancellation of its service. We will act upon the agreement signed, accepted on email, signed electronically or physically signed between the client and www.joomdev.com for out side India and www.joomdev.com for indian client and Outsource.

joomdev.com does not offer any reimbursement for transaction charges (And or bank charges), Amount paid to third parties, for the services already rendered or any other miscellaneous charges, that are non recoverable for JoomDev Software Solutions Pvt. Ltd..

Possible Reasons for cancellation

Refund Amount

Explanation for Refund Amount

"Order Cancellation After Making the Payment"

Within 24 Hours-after placing order

Up to 90% of the order value

We deduct 10% amount because we incur cost for payment gateway and accounts when we return the money.

Within 2-3 Days-after payment/advance payment

Upto 50% of the order value

Backend/Technical team gets assigned into the jobs after payment confirmation so we deduct 50% amount of payment.

After 3 days from the date of confirmation

No Refunds

No refunds are possible.

"Other Reasons for Refunding Payment"

By Mistake I paid extra amount

100% payment will be refunded

We will refund your 100% payment after deduct payment gateway transaction’s charges.

"I did not like the design or work"

No Refund

We strive to understand your concept the the website and request you to clearly specify details which you want to project in the website. Also, you can let us know the designs which you prefer. As a part of our service, we revise the design once and do all minor adjustments once based on comprehensive feedback. No refund is possible under the condition that you did not like the design.

"Work Delay"

Upto 50% of the order value

The mail trail and quickness of response from your end will be evaluated. There is no guarantee of refund here.

"Work Rejection"

0%

We are willing to rework till you are satisfied with the work. However since this work is subjective and what looks Ok to you may not look OK to other, no refunds are possible.

" Technical Glitches"

0%

No refund Possible in technically cases like domain errors & hosting as they are outside from our area of influence.

Privacy Policy

This legal notice pertains to web site “www.joomdev.com” hereinafter referred to as “JoomDev” or “this Web site” or "this site".

Welcome

This site is owned by JoomDev Software Solutions Pvt. Ltd., hereinafter referred to as "JoomDev". The term "JoomDev" has been used interchangeably in this site. JoomDev would like to safeguard the information you provide to us about yourself. This Privacy Policy is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide via this site. Please be sure to read this entire Privacy Policy before using, or submitting information, to this site. Use of this site constitutes your consent to our Privacy Policy.

Intellectual copyright

All information displayed, transmitted or carried on www.joomdev.com is protected by copyright and other intellectual property laws. You may not, under any circumstances, modify, publish, distribute, repost, perform, display or in any way commercially exploit any of the content on this web site.

Your Consent

By using this site, you agree with the terms of this Privacy Policy. Whenever you submit information via this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Active Information Collection

Like many Web sites, this site actively collects information from its visitors by permitting you to communicate directly with us via e-mail and feedback forms. Some of the information that you submit may be personally identifiable information (that is, information that can be uniquely identified with you, such as your full name, address, e-mail address, phone number, and so on). Some areas of this site may require you to submit information in order for you to benefit from the specified features (such as newsletter subscriptions, order processing, submitting a resume). You will be informed at each information collection point what information is required and what information is optional.

Passive Information Collection

As you navigate through a Web site, certain information can be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as navigational data collection.

This site may use Internet Protocol (IP) addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user's computer). We may use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our site, and administer and improve the site.

Use and Disclosure of Information

Except as otherwise stated, we may use your information to improve the content of our site, to customize the site to your preferences, to communicate information to you (if you have requested it), for our marketing and research purposes (could be on users demographics, interests and behavior), and for providing you with the latest information for direct marketing purposes where we think you may be interested in the products and services of some of our affiliates or third parties.

If you provide personally identifiable information to this site, we may combine such information with other actively collected information unless we specify otherwise at the point of collection. We will take reasonable measures to prevent personally identifiable information from being combined with passively collected information, unless you consent otherwise.

JoomDev may disclose your personally identifiable information to other JoomDev affiliates that agree to treat it in accordance with this Privacy Policy. In addition, we may disclose your personally identifiable information to third parties, located in India and/or any other country, but only

(i) to contractors we use to support our business (e.g., fulfillment services, technical support, delivery services, and financial institutions), in which case we will require such third parties to agree to treat it in accordance with this Privacy Policy;

(ii) in connection with the sale, assignment, or other transfer of the business of this site to which the information relates, in which case we will require any such buyer to agree to treat it in accordance with this Privacy Policy; or

(iii) where required by applicable laws, court orders, or government regulations. In addition, we will make full use of all information acquired through this site that is not in personally identifiable form.

Links from Other Web Sites

Web sites that have links on our site may collect personally identifiable information about you. The data protection practices of those Web sites linked to JoomDev are not covered by this policy statement. You are advised to check the data protection policies of these third party Web sites yourself before using those sites.

Security

We take reasonable steps to protect your personally identifiable information as you transmit your information from your computer to our site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no data transmissions over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warranty the security of any information you transmit to us via the internet, and you do so at your own risk. Once we have received your transmission, we will use our best efforts to ensure its security on our systems.

Disclaimer

The materials on this Web site may contain inaccuracies and typographical errors. JoomDev does not warrant the accuracy or completeness of the data or materials or the reliability of any advice, opinion, statement or other information displayed or distributed through this Web site. You acknowledge that any reliance on any such opinion, advice, statement, memorandum, or information shall be at your sole risk. JoomDev reserves the right, in its sole discretion, to correct any error or omission in any portion of the site. JoomDev may make any other changes to the site, the materials and the products, programs, services or prices described in this Web site at any time without notice.

The JoomDev Web site, the information and materials on this Web site, and the software made available on this Web site, are provided "As Is" without any representation or warranty, express or implied, of any kind, including, but not limited to, warranties of merchantability, non-infringement, or fitness for any particular purpose, some jurisdictions do not allow for the exclusion of implied warranties, so the above exclusions may not apply to you.

Other Terms

1. Credit Card orders will commence on receiving the authorization from the credit card company. Paypal / CCAvenue orders will commence after receiving the confirmation from the respective payment gateways.

2. All the graphic designs like logo, stationery etc. and websites created by JoomDev for its clients will be sent to the respective clients only through e-mail or FTP upload.

3. Orders once placed cannot be terminated or transferred

How to Contact Us?

If you have any questions, comments, or concerns about this Privacy Policy or the information practices of this site, please use "contact us" link on this Web site.

Changes to This Privacy Policy

If this Privacy Policy changes, the revised policy will be posted on this site. Please check back periodically, and especially before you provide any personally identifiable information.