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TOPIC: Smart Slider 3.3.1 no edit after installation

Smart Slider 3.3.1 no edit after installation 1 week 3 days ago #7468

  • bigmie
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Hi from germany, I instal the quick installation pack from buyed Jomla template JD BizX with included smart slider 3.3.1 pro and updated to Joomla 3.8.10.

I can not edit the slides. This message are displayed:

View file (sidebar-backgroundanimation.phtml) not found in /mnt/web317/c3/90/57150890/htdocs/testgebiet/libraries/nextend2/smartslider/smartslider/backend/controllers/backgroundanimation/sidebar-backgroundanimation

In frontend the slider from the quick installation is displayed, but in backend it is not posible to create a new slider or edit the 3 existent sliders.

But what is happend with the license, when I need to create new slider? I buyed them all inclusive.

Please help with your support.

This is the website on my test server: ratpack-syke.de/testgebiet/

Later I instal the item to a final server.

Jörg

- Jörg Mielke ( This email address is being protected from spambots. You need JavaScript enabled to view it. )
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Smart Slider 3.3.1 no edit after installation 1 week 3 days ago #7469

  • priyasingh
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Hello,

Please Install smart slider again from extension folder and clear the cache, and try to edit/add slider.
We don't provide a license key, if you want to get a license, you need to purchase the key from the respective owner of the extensions.
Let us know if you need any further information.

Thanks,
Priya
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Smart Slider 3.3.1 no edit after installation 1 week 15 hours ago #7516

  • bigmie
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Hi Priya, a new install of the extension Smart Slider was helpfull. The Smart Slider works. Thanks.

But was is happend with the updates for Quix PRO to 2.07 and Smart Slider 3 to 3.3.4?

I buyed the product befor 2 days, but the installed extensions are not up to date.

Is it possible, that you updated thge items to the newest versions?

Jörg
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Smart Slider 3.3.1 no edit after installation 1 week 9 hours ago #7517

  • priyasingh
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Hello,

You can install the updated version of Quix and Smart Slider to your site and it will work without any issue.
We are working on BizX updated version, it might take time.
Let us know if you need any further information.

Thanks,
Priya
Last Edit: 1 week 9 hours ago by priyasingh.
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