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TOPIC: Spam email and Captcha problems

Spam email and Captcha problems 1 month 2 weeks ago #17931

  • Cesare77
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Hi,
I installed your module on the website of two customers who are receiving many spam emails.
I tried to enable Captcha on both but the form is not displayed correctly.
Could you help me solve the problem?
If so, let me know what information you need and if you need to log in to the site.
thanks
Cesare
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Spam email and Captcha problems 1 month 2 weeks ago #17935

  • nishtha
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Hi Cesare,

Could you please confirm which version of the JD Simple Contact Form you are using and please provide a screenshot or a link to the site as to what exactly the error is so we can help you specifically.

Thanks,
Nishtha
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

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Spam email and Captcha problems 1 month 1 week ago #17985

  • Cesare77
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Hi Nishtha,
the version I'm using is the following "mod_jdsimplecontactform_v1.3".
The module was installed on two sites:
www.studiocontardi.com/contatti
www.ludwigtekne.com/contatti.html
Thanks
Cesare
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Spam email and Captcha problems 1 month 1 week ago #17989

  • ImageVillage
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Hey Cesare77 are you using Google CAPTCHA_RECAPTCHA V2.0?
There have been huge amounts of exploit bots hitting sites recently and I have found that enabling V2.0 RECAPTCHA is the best solution, you can create youir site keys here:
https://www.google.com/recaptcha/intro/v3.html

Just install the plugin if not in your plugins, then use the link above to create your keys and insert them into the plugin on your site and enable, then just go to global config in your Joomla admin and set the CAPTCHA_RECAPTCHA as your default.

I have found this to be the most robust way to prevent form field exploits.

It's annoying and hard to combat, also ensure you are using an encrypted SSL and make sure your site is up-to-date with all your extensions, etc.

This article may also help:
click here
If you can be anything in this world, be kind!
Last Edit: 1 month 1 week ago by ImageVillage.
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Spam email and Captcha problems 1 month 1 week ago #18043

  • nishtha
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Cesare77 wrote:
Hi Nishtha,
the version I'm using is the following "mod_jdsimplecontactform_v1.3".
The module was installed on two sites:
www.studiocontardi.com/contatti
www.ludwigtekne.com/contatti.html
Thanks
Cesare

Hi,

Please update the contact form version to v1.4 there we have added invisible ReCaptcha, that should also help!

Thanks,
Nishtha
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
Last Edit: 1 month 1 week ago by nishtha.
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