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TOPIC: [SOLVED] Problem with captcha

Problem with captcha 1 year 2 months ago #23236

  • manspi
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I activated the captcha on my JD simple contact module. Captcha was also activated in my plugins with the key. however, it is not always displayed. What can I do about it?
My Web Adress is : www.spitz-teufelsdesign.com

Thank you so much
Best regards
Manuel
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Problem with captcha 1 year 2 months ago #23238

  • akash
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Hi Manuel,

I can't see the contact form on the given URL. Can you add the contact form so I can have a look?

You maybe inserting the right keys, but can confirm if you're inserting the right keys for the right recaptcha version.

Let me know.

Thanks,
Akash
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Problem with captcha 1 year 2 months ago #23239

  • manspi
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Thank you for the fast reply.
here is the link from the page where to scroll down. www.spitz-teufelsdesign.com/index.php/felle

and it doesn't work here: www.spitz-teufelsdesign.com/index.php/fe...e-mit-rustungsponcho

The version is the same.
Best regards
Manuel
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Problem with captcha 1 year 2 months ago #23244

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Hi,

I tested the forms on your website and there's an error in the console from a caching plugin JCH Optimize which may be stopping the Recaptcha from executing. Probably because of caching.

Can you try disabling the plugin and then try or maybe blacklist those pages which contain JD Simple Contact Form or Recaptcha.

Let me know, how it goes.

Thanks,
Akash
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Problem with captcha 1 year 2 months ago #23290

  • manspi
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Thank you very much now it works again.
The tool JCH was installed to increase the speed of the page and to compress the pictures. Do you possibly have another tool for me which I can use for this tick and what goes with the contact form?
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Problem with captcha 1 year 2 months ago #23293

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Hi,

Glad to see your issue is fixed.

I suppose all the caching plugins will interfere with the working of JDSCF and Recaptcha as they serve the old data to achieve faster speeds.

What you can do is, you keep using the JCH as it does the job well, and check if the plugin provides any blacklisting pages functionality in their documentation.

It'll solve the issue for you.

Thanks,
Akash
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Problem with captcha 1 year 2 months ago #23295

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now it works correctly again thanks for the help!
It's great support.

best regards
Manuel
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Problem with captcha 1 year 2 months ago #23296

  • akash
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Cool.

Going to close the issue then.

Thank you for using JDSCF. :)
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