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TOPIC: Whatsapp not fuction

Whatsapp not fuction 2 years 6 months ago #6189

  • emma
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I use jd social share. Facebook and other works fine, but whatsapp can not share articles, only the title is shared without links.
Please help me.
Last Edit: 2 years 6 months ago by emma.
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Whatsapp not fuction 2 years 6 months ago #6194

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Hi,

It was a bug, We went ahead and fixed it and released a new version.

Please download the new version at www.joomdev.com/downloads/pkg_jdsocialshare-v1.1.zip

Install it on top of your existing install and this should work just fine.
Thanks,
Chetan
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If you like our support and products, tweet us at joomdev and let the world know about it.
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Whatsapp not fuction 2 years 6 months ago #6196

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Hi Chetan,

Thanks. It works now.
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Whatsapp not fuction 2 years 6 months ago #6197

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Glad it worked out. Let us know if anything else?

Thanks,
Chetan
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.
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Whatsapp not fuction 2 years 2 months ago #7632

  • PEkwam
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I am facing the same issue with JD Share 1.2 version. Must I install or do something? The other buttons works fine.

Kindly assist me.

Regards,
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Whatsapp not fuction 2 years 2 months ago #7635

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Hello,

Try uninstalling or re-installing. If it doesn't work, please provide the link to your site and I'll have a look.

Thanks,
Chetan
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.
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Whatsapp not fuction 2 years 2 months ago #7698

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Thanks for the reply. It works perfectly on phone but not on computer.
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Whatsapp not fuction 2 years 2 months ago #7704

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Hello,

We have fixed the issue and released an update (version 1.3). You can update it using your Joomla backend updates section or download from the URL below:
joomdev.com/downloads/pkg_jdsocialshare-v1.3.zip

This should have the correct whatsapp link across all devices.

Thank you,
Chetan
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.
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Whatsapp not fuction 2 years 1 month ago #7806

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Thank you for fixing my earlier issue but now Share incentive is ALSO placed on top of the article even though I chose position: After Content.
See attached.
I only want to see only share incentive after Content.

Regards
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Whatsapp not fuction 2 years 1 month ago #7808

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Hello,

The way it works is the Share Incentive is displayed wherever Icons are displayed.

If you disable the icons from displaying on the top then the share incentive will also be hidden from the top.

Thanks,
Chetan
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.
Last Edit: 2 years 1 month ago by admin.
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