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TOPIC: My JD Builder page is stuck on the loading screen?

My JD Builder page is stuck on the loading screen? 4 months 2 weeks ago #22816

Hello,
Kindly note that currently we are having an issue when we are trying to open an existing JD builder page. It seems to be stuck on this screen.
Grateful if you could please assist us asap to solve this issue since we are unable to edit our existing page.
Attached below are the screenshots taken for the same. Thanks.
Regards,
Vicky
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My JD Builder page is stuck on the loading screen? 4 months 2 weeks ago #22818

  • nishtha
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Hi,

Was there any specific element you added last or any setting you made after which it stopped loading?

Thanks,
Nishtha
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My JD Builder page is stuck on the loading screen? 4 months 2 weeks ago #22821

Hi,
Kindly note that for the specific page, we were just designing its layout. The elements that we are adding is just the inner row, heading, columns & rows. Also do note that other pages are opening except this one. Grateful if you could please guide us on the way forward. Thanks.
Regards,
Vicky
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My JD Builder page is stuck on the loading screen? 4 months 2 weeks ago #22826

  • nishtha
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Hi,

Well we'll try investigating this and update you soon.
Stay put!

Thanks,
Nishtha
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