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TOPIC: (SOLVED)'undefined' message when submitting form

'undefined' message when submitting form 1 month 3 weeks ago #23538

I have built a simple form using JD Builder (with 'Forms').
In the preview, it works fine ('Thank you. Your Form has been successfully submitted').
However, in the live webpage, after pressing the Send button, I am getting a pop-up window saying 'undefined'.
The mail configuration in Joomla seems to be fine (other mailing functions from other tools work fine). The same happens if I use a webhook as submission option. So, I understand it hasn't got anything to do with the submission itself.
Any idea what the issue is?
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'undefined' message when submitting form 1 month 3 weeks ago #23546

  • admin
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Hi,

We can take a look. Are you able to share the website url?

Thanks,
Chetan
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'undefined' message when submitting form 1 month 3 weeks ago #23555

bid-summit.com/registration
Do you need admin access to the page? (where can I send it to?)
Last Edit: 1 month 3 weeks ago by cskmanagement.
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'undefined' message when submitting form 1 month 3 weeks ago #23576

  • nishtha
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Hi,

Yes it will be good if you can send in the admin details & this forum link on This email address is being protected from spambots. You need JavaScript enabled to view it..
Not really sure why is this happening.

Thanks,
Nishtha
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'undefined' message when submitting form 1 month 3 weeks ago #23577

Thanks, yes, I have sent the access credentials and the link to you.
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'undefined' message when submitting form 1 month 2 weeks ago #23637

  • hitesh99raj
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Hi,
Sorry to reply late, This problem is not related to the Builder, it is actually CORS issue.

Form is working with www.bid-summit.com/registration and not with bid-summit.com/registration. Form is posting data to site url which is www.bid-summit.com for Joomla's default function JURI::root().

So by adding www in domain, the problem is solved.

Thanks
Last Edit: 1 month 2 weeks ago by hitesh99raj.
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'undefined' message when submitting form 1 month 1 week ago #23676

Thank you - that information helped!
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'undefined' message when submitting form 1 month 1 week ago #23689

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Hi,

Hoping your issue has now been resolved, topic shall be closed.

Thanks,
Nishtha
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

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