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TOPIC: Big problem : impossible to modify pages !!!

Big problem : impossible to modify pages !!! 1 week 6 days ago #24390

  • romdev
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Hi,
I have, error message when I want modify pages from JDB :
Table 'romline_joom177.#__jdbuilder_page' doesn't exist

systematic on all pages.

JDB Pro : version 1.8
Astroid Template zero : Framework Version: 2.4.1
Template Version: 2.4.0
Version joomla : the lastest 3.9.21

I have cleared j! Cache and JDB Cache.

In load page, a question ask restore or cancel (cf join pictures)
if I choose one or the other, same result : error !

Help please, I don't want redo everything !!!
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Last Edit: 1 week 6 days ago by romdev.
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Big problem : impossible to modify pages !!! 1 week 5 days ago #24411

  • nishtha
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Hi,

Please share you website's backend login details on This email address is being protected from spambots. You need JavaScript enabled to view it. along with this forum link so we can see why this is not working.

Thanks,
Nishtha
Thank You,
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Big problem : impossible to modify pages !!! 5 days 18 hours ago #24652

  • romdev
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Hi,
I have sended 2 message last week in This email address is being protected from spambots. You need JavaScript enabled to view it. without responses.
With my gmail adress.
I have created a admin user to you, about a database access problem in my website with JD builder.
Help, it's urgent !

cf jointed image.
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Big problem : impossible to modify pages !!! 5 days 8 hours ago #24664

  • nishtha
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Hi,

Yes we have got your mail and are working on it you will get the solution over the mail very soon.
Sorry for the inconvenience.

Thanks,
Nishtha
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

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Big problem : impossible to modify pages !!! 4 days 13 hours ago #24682

  • gcorral
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nishtha wrote:
Hi,

Yes we have got your mail and are working on it you will get the solution over the mail very soon.
Sorry for the inconvenience.

Thanks,
Nishtha

Could you maybe publicly post your findings on this issue? I'm dealing with the same thing and I'd like to have better guidance than "email your login credentials"
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Big problem : impossible to modify pages !!! 3 days 22 hours ago #24701

  • nishtha
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gcorral wrote:
nishtha wrote:
Hi,

Yes we have got your mail and are working on it you will get the solution over the mail very soon.
Sorry for the inconvenience.

Thanks,
Nishtha

Could you maybe publicly post your findings on this issue? I'm dealing with the same thing and I'd like to have better guidance than "email your login credentials"

Hi,

The conflict the other user is having is because of a plugin events firing which we have fixed in our JD Builder, that will be released in the next 1-2 days.
So I would suggest if you can wait till tomorrow and install the update and then tell us if its working or not.

Thanks,
Nishtha
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

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Big problem : impossible to modify pages !!! 3 days 22 hours ago #24700

  • nishtha
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Hi,

I have replied you over the mail, please confirm if you have anymore issues there.

Thanks,
Nishtha
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
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