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TOPIC: Unable to open any JD page in backend

Unable to open any JD page in backend 2 weeks 17 hours ago #27273

  • mpr
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Hello
One on of my sites which had JD Paris, I upgraded my JD Builder to Pro and inserted the license keys. After that, I am unable to open any JD Page in the backend to edit.
I have checked my site stats - RAM and CPU usage, both are within limits. Just don't know why this is happening. Please help.
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Unable to open any JD page in backend 1 week 6 days ago #27298

  • nishtha
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Hi,

Are you getting any error message in the console of this page. Please share a screenshot of that.

Thanks,
Nishtha
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Unable to open any JD page in backend 1 week 6 days ago #27299

  • mpr
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I already shared a screenshot in my original post..there is no error whasoever...just blank.
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Unable to open any JD page in backend 1 week 6 days ago #27304

  • nishtha
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I am asking a screenshot of the console window, when you inspect the page. Something like this (www.screencast.com/t/zb4mMrQnrt)

Thanks,
Nishtha
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Unable to open any JD page in backend 1 week 6 days ago #27314

  • mpr
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Pl find screenshot of console..
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Unable to open any JD page in backend 1 week 6 days ago #27327

  • chandandeep
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Please share the site backup file on same email address.
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